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WHO WE ARE
Busby’s is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company.
WHY CHOOSE BUSBY’S
- Total Comp - $65K - $75K+ w/spiffs, incentives & bonuses, based on experience
- Includes company vehicle, phone, tablet and fuel card
- Monday-Friday schedule. No on-call rotation
- Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships)
- Optional vision, dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Retirement 401K
- Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0–5 years of service, 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annually—get paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramsey’s SmartDollar financial wellness program
- Continuing education
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sam’s Club membership
- Free Comfort Club maintenance membership
- Employee events, appreciation days, and more
POSITION SUMMARY
Elevate the Maintenance team’s customer service, technical quality and customer service. Train and reinforce our company’s processes and procedures while improving profitability and customer satisfaction through strong leadership, operational oversight, and a commitment to safety and performance. The ideal candidate combines hands-on HVAC expertise with the ability to coach technicians and improve key metrics.
KEY RESPONSIBILITIES
- Lead, train, and motivate maintenance technicians (through ride-alongs & performance reviews) for skill development, quality control and customer experience improvements
- Oversee scheduling, service agreements, and daily operations to drive growth and retention
- Ensure technical excellence, safety compliance, and adherence to company standards
- Plan and facilitate weekly training meetings
- Review performance data, trends and quality reports to identify coaching opportunities
- Address escalated maintenance-related customer concerns as needed
QUALIFICATIONS
- 3-5+ years of HVAC service experience (leadership experience preferred)
- Strong technical knowledge in maintenance, diagnostics, and repairs
- Excellent communication and customer service skills
- Valid driver’s license with clean driving record
ADDITIONAL BENEFITS
- $5,000 Annual Bonus based on Company-Wide Gross Profit
- Company vehicle and gas card
- Paid training and professional development
- Health, dental, and vision insurance
VIDEO – LEARN MORE
Learn what it’s like to work at Busby’s – www.busbys.com/careeers
Learn more about this Employer on their Career Site
