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Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build Your Future with AO – 100% Remote Opportunity
Are you looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This role is ideal for professionals who enjoy helping others, building lasting relationships, and developing valuable communication and leadership skills while working from home.
Whether you're beginning a new career or bringing experience in customer service, sales, healthcare, retail, hospitality, or client support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to delivering outstanding client service while helping our team members build rewarding long-term careers through mentorship, leadership development, and performance-based advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Service Responsibilities
Meet with clients virtually through Zoom and phone appointments
Build and maintain strong client relationships
Answer questions regarding available benefits and coverage options
Explain products and services in a clear, professional manner
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer support and follow-up communication
Maintain accurate client records and documentation
Professional Development
Participate in structured virtual training and mentorship
Develop communication, customer service, and leadership skills
Learn industry products, systems, and best practices
Receive coaching from experienced leaders
Collaborate with a supportive remote team focused on growth and success
What We Offer
100% Remote Work
Work from anywhere within the United States
Flexible scheduling options
No commuting
Modern virtual work environment
Weekly Pay & Performance Bonuses
Weekly compensation
Performance-based bonuses
Leadership incentives
Recognition programs
Comprehensive Training & Mentorship
Structured onboarding
Weekly coaching and development
Leadership mentoring
Ongoing professional growth opportunities
Career Advancement
Performance-based promotions
Leadership development programs
Promotion from within
Long-term management opportunities
Additional Benefits
Qualified client leads provided
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Residual income opportunities through client renewals
Union-supported work environment
Leadership conferences and incentive travel
Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
Excellent communication and interpersonal skills
Strong customer service and relationship-building abilities
Positive attitude and willingness to learn
Self-motivation and accountability
Ability to work independently in a remote environment
Strong organizational and time-management skills
Professionalism and integrity
Desire for continuous learning and professional growth
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
Customer Service
Client Relations
Sales
Healthcare
Retail
Hospitality
Administrative Support
Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to build a rewarding career.
Why Join AO?
At AO, we believe your career should offer more than a paycheck—it should provide purpose, opportunity, and the ability to grow.
Our culture is built around:
Professional mentorship
Leadership development
Team collaboration
Work-life flexibility
Performance-based advancement
Helping working families protect their financial future
You'll be supported by experienced leaders who are committed to helping you build the skills and confidence needed for long-term success.
Requirements
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to build a flexible remote career where you can help working families, grow professionally, and create long-term success, we'd love to hear from you.
Apply today and discover how AO can help you build a meaningful career with purpose, flexibility, and opportunity.
Work From Home. Help Families. Grow with AO. 🚀
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