If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Office of Information Technology

Office Specialist II Supervisor

Opening Date: August 17, 2026

Closing Date: August 31, 2026

Grade / Admin Unit: 22 / Confidential

Job Class Code: 6593
Salary: $51,459.20 - $ 74,006.41 /Annually
Position Number: 004250636

Location: Augusta

Telework: Partial/ Hybrid, with management approval, upon completion of probationary period. All telework must be performed in the State of Maine.

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

OVERVIEW:

The Office of Information Technology is looking to fill our Office Specialist II Supervisor opening based in Augusta, Maine.

The Department of Administrative and Financial Services (DAFS), Office of Information Technology (OIT) provides a wide-range of technological services to over 13,000 state employees and the agencies for which they serve.

MaineIT embraces the following core values (C.A.R.E.)

Customer-Focus – Ensuring our customers are heard and their needs are met.

Accountability – Holding ourselves to a high standard through transparency with stakeholders.

Responsiveness – Providing timely updates in a proactive manner.

Empathy – Delivering people-focused services with emotional intelligence.

This is a confidential classification in the Office & Administrative Support Job Family which provides office and administrative support to the Office of Information Technology requiring operation of office equipment and knowledge of office processes and diverse clerical functions. This is advanced administrative services work providing support, coordination, implementation, and oversight of a administrative or procedural functions.

Responsibilities require using independent judgment, initiative, and decision-making on complex administrative matters and require proficient knowledge of modern office practices and office equipment necessary to perform diverse administrative functions. This position is responsible for supervising subordinates in the OIT Administrative Office.

WHAT WILL YOU DO?

Comply with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
Independently compose, review, edit, and/or approve correspondence.
Coordinate general operating activities; evaluate work operations and procure supplies.
Assist leadership with reviewing, evaluating, and providing recommendations on procedures, rules, and regulations.
Docket and summarize customer complaints and present information to superiors.
Plan, organize, administer, and proctor training environment for the organization.
Develop and recommend new work methods and administrative policies/procedures to improve existing work practices.
Liaise between supervisors and internal and external sources on key matters.
Represent supervisor/program at meetings, including explaining organizational, program, and/or project goals when tasked.
Attend board/committee meetings to provide secretarial services when tasked.
Comply with human resource laws, policies, procedures, and practices, such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety in order to ensure fair and equal treatment of personnel.
Evaluate employee performance in accordance with State of Maine Performance Management and Appraisal System.
Coach employees in meeting performance standards.
Discuss employee complaints/grievances with employees and determine course of action in accordance with applicable policy and coordination with superiors and Human Resources.
Initiate, recommend, and/or make hiring, disciplinary, and termination actions.
Participate in interviewing, selecting, orienting, training, and instructing new employees.
Plan, assign, instruct, review, and monitor the work of support staff.
Set and adjust employee work schedule.
Ensure and monitor employee occupational health and safety.
Develop and recommend work methods and administrative policies/procedures to improve existing work practices.
Oversee and monitor effective and efficient core operations of the operational unit(s).
Establish work objectives and assess progress.
Adapt processes/procedures to meet new and/or changing work requirements.
Establish operational priorities, procedures, and quality assurance mechanisms.
Initiate, coordinate, implement, and evaluate administrative activities.
Coordinate work with external operational units/programs to enhance efficiency and achieve the achievement of operational goals.
Adjust program/work operations and objectives to meet planned and unexpected changes.
Analyze personnel, operational, and organizational issues and problems; and recommend timely and economical solutions.
Advise superiors regarding the work/operation and act as troubleshooter.

MINIMUM QUALIFICATIONS:

Training, education, or experience in administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks at the statewide level that are broad in scope or functionally diverse, and 2) the ability to use independent judgment, initiative, and decision making on complex administrative matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I, Office Associate II and Office Specialist I.

APPLICATION INSTRUCTIONS:

Please submit a cover letter along with a current resume and three (3) professional references.

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact Name and email address/phone number (default will be: recruiting.ggsc@maine.gov)

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

Retirement Plan – The State of Maine contributes 18.86% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills.

Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print one HERE

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.

Learn more about this Employer on their Career Site

Office Specialist II Supervisor - Augusta