Quality Control Technician

JOB TITLE: Quality Control Technician

REPORTS TO: Quality Control Manager

DEPARTMENT: Quality Control (QC)

FLSA STATUS: Non-exempt

SALARY RANGE: $24 - $28 per hour

OVERVIEW

Who we are: Pelsue is the industry leader in manufacturing worker safety products and vehicles for the telephone, utility, and construction industries. We have multiple production areas in the Industrial Safety Value Stream including the Tent Shop, Ventilation Assembly, and Fall Arrest Assembly. Born and based in Colorado, our facilities are in Aurora, Colorado.

Who you are: As a Quality Control professional at Pelsue, you are methodical, detail-oriented, and proactive in identifying and resolving quality issues. Whether inspecting metal-fabricated parts, checking electrical assemblies in vehicles, or reviewing final product conformity, you ensure that Pelsue's products remain safe, reliable, and compliant. You take Ownership of quality throughout the production process and demonstrate Discipline in upholding standards, documenting findings, and driving continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Level 2 – Quality Control Technician (Component Inspector)

Incoming & In-Process Inspections

• Perform receiving inspections of supplier components, verifying dimensions, certifications, material traceability, and conformance to specifications and drawings.

• Inspect in-house fabricated parts, including welded assemblies, turret-punched parts, CNC-machined components, and press/brake-formed parts for dimensional accuracy and workmanship.

• Validate critical-to-quality features, including edge quality, hole size and true position, bend angles/radii, weld size/length/continuity, and surface condition.

• Verify component kits and staging are complete and correct prior to release to assembly.

• Prepare and package components for shipment to suppliers for post manufacturing processing; select appropriate dunnage, labeling, and documentation to protect product in transit.

Component & Final Checks

• Contain and quarantine non-conforming components; prevent flow to downstream operations.

• Confirm component readiness for integration by checking fit features, hardware, and revision status against the drawing and BOM.

Documentation & Reporting

• Accurately record inspection results, lot acceptance, and nonconformance reports (NCRs) in the ERP/QMS.

• Accurately document findings, NCRs, and test results; articulate what is missing or out of standard using engineering design intent, specifications, and applicable industry practices.

• Recommend corrective actions at the component/fabrication level (e.g., weld prep change, edge deburr requirement, turret program or tool change, bend allowance correction, supplier part substitution to spec) and verify effectiveness after rework.

• Provide clear feedback for supplier scorecards and internal fabrication quality metrics.

Safety & Team Collaboration

• Uphold safe practices when handling materials and working near fabrication equipment.

• Hold a valid forklift certification (or obtain within the onboarding window); safely operate forklifts and material handling equipment to move, stage, load, and unload product.

• Apply safe packaging and shipping practices for inbound and outbound supplier shipments.

• Collaborate with Fabrication, Supply Chain, and Engineering to close component quality gaps through specification clarity, process adjustments, or supplier corrective action.

• Serve as the technical point of contact for component and fabrication quality.

Level 3 – Quality Control Technician (Electro-Mechanical Assemblies – All Product Lines)

Incoming & In-Process Inspections

• Inspect electro-mechanical assemblies and sub-assemblies for conformance to drawings, bills of materials, and work instructions, including fit, alignment, hardware grade/length, and torque verification.

• Verify electrical integrity at the assembly level: correct wire gauge and insulation type; circuit protection selection and ratings (fuses/breakers); termination/crimp quality; polarity; continuity; insulation resistance (as applicable); grounding/bonding; harness strain relief and routing.

• Confirm labeling, identification, and traceability (wire/cable IDs, panel labels, revision status) meet specifications.

• Review Returned Material (RMA/field returns): perform as-received inspection, verify serial/lot and revision status, recreate reported symptom when safe, document condition with photos, and execute functional checks to isolate failure mode.

Assembly & Final Checks

• Perform functional checks using appropriate methods: point-to-point continuity; power-off and controlled power-on checks; breaker/fuse verification; basic load simulation where required; mechanical actuation tests.

• Validate sealing/gasketing, adhesive usage, and enclosure ingress protections specified for the assembly's duty cycle.

Documentation & Reporting

• Accurately document findings, NCRs, and test results; articulate what is missing or out of standard using engineering design intent, specifications, and applicable industry practices.

• Recommend corrective actions at the assembly level (e.g., wire reroute, strain relief change, hardware substitution to spec, breaker/fuse sizing correction, grounding/bonding improvement) and verify effectiveness after rework.

• Record functional test outcomes and revision status; ensure traceability for assemblies released to integration.

Safety & Team Collaboration

• Work safely around energized test setups following lockout/tagout and controlled power-on procedures.

• Partner with Install/Assembly technicians and Engineering to close gaps before assemblies move to vehicle/trailer integration or deployment lines.

• Coach technicians on correct electrical termination, torque discipline, harness management, and documentation habits.

Level 4 – Senior Quality Control Technician (Final Product Acceptance)

Incoming & In-Process Inspections

• Oversee readiness of integrated units for final audit; verify required sub-assembly inspection records, test sheets, and revision statuses are complete and current.

Install & Final Checks

• Perform final acceptance on completed units (trailers, vans, mobile medical vehicles, communications platforms, deployable systems) against specifications and regulatory requirements, including DOT/NHTSA lighting and brake checks, system functionality, and customer configuration.

• Conduct water intrusion tests and verify corrective actions; inspect HVAC/power distribution, communications racks/antennas/cabling terminations, plumbing, safety devices, decals and warnings, fit and finish, and upholstery.

Documentation & Reporting

• Accurately document findings, NCRs, and test results; articulate what is missing or out of standard using engineering design intent, specifications, and applicable industry practices.

• Recommend corrective actions at the system/final-product level (e.g., harness routing changes, sealing method updates, component substitutions to spec, control/protection settings corrections) and verify effectiveness after rework and retest.

• Complete final inspection reports with clear containment, corrective, and verification steps; maintain full traceability to customer configuration and regulatory requirements.

Safety & Team Collaboration

• Coordinate with Production Supervisors to sequence rework efficiently while preserving compliance.

• Mentor Level 1 and Level 2 inspectors; align inspection methods and acceptance criteria across lines; support customer or third-party audits as required.

Level 4 – Field Quality Specialist (Fielded Vehicles and Deployed Systems)

Field Diagnostics & Triage

• Receive customer issue reports and perform structured triage using symptoms, photos, and logs.

• Reproduce the issue safely on-site when possible.

• Assess go/no-go status for continued operation, with clear rationale tied to safety and compliance.

• Prioritize cases based on safety risk, regulatory exposure, and mission impact.

On-Site Inspection & Testing

• Perform full-system checks on fielded trailers, vans, mobile medical units, and communications platforms.

• Verify electrical power and distribution, grounding and bonding, circuit protection, and load behavior under real duty cycles.

• Inspect brake systems, lighting, reflectors, VIN and labeling for roadworthiness.

• Evaluate HVAC performance, airflow, setpoints, and power consumption.

• Validate communications racks, antennas, cabling terminations, and signal path integrity.

• Execute water intrusion checks as appropriate and identify ingress points and contributing factors.

• Use portable test gear and calibrated tools; document readings and environmental conditions.

Documentation & Reporting

• Capture complete evidence: photos, video, test readings, serial and revision data, firmware and configuration baselines.

• Write clear problem statements, probable causes, and risk assessments.

• Record all findings in ERP or QMS with traceability to unit, job, and customer.

• Issue NCRs or service reports with containment actions, parts lists, and labor estimates.

Corrective Action & Feedback Loop

• Implement safe, durable field fixes when feasible and authorized.

• Define containment to keep the unit safe until permanent correction is scheduled.

• Recommend permanent corrective actions aligned to drawings, specifications, codes, and proven practices.

• Feed structured learnings to Engineering, Product Lines, Component, Supply Chain, and CLS for design updates, work instruction changes, supplier actions, and training.

• Verify effectiveness of corrections through follow-up inspection or remote validation.

Customer Interface & Communication

• Set clear expectations on scope, timelines, and operational limitations.

• Explain findings and corrective paths in plain language supported by evidence.

• Represent Pelsue quality standards during customer audits and acceptance rechecks.

Safety & Compliance

• Conduct all diagnostics under controlled conditions with proper PPE and lockout/tagout where applicable.

• Ensure any released unit meets safety, DOT, and customer requirements before return to service.

Readiness & Logistics

• Maintain a go-kit of calibrated tools, test leads, consumables, and common replacement parts.

• Coordinate travel, access, and site requirements with CLS and the customer.

• Drive company vehicles to customer and supplier locations as needed.

COMPETENCIES

• Technical Mastery: Components-welding, turret operation, CNC machining, press/brake; Assemblies-electro-mechanical build, circuit protection, harnessing; Final-system-level acceptance and compliance.

• Gap Identification & Communication: Detect deviations, articulate what is missing using drawings/specifications/standards, and recommend practical, durable fixes.

• Measurement & Test Discipline: Competent with calipers/mics/gauges, torque tools, multimeters, continuity/insulation checks, and functional test setups appropriate to the assembly.

• Documentation Rigor: Clear, complete records in ERP/QMS; effective NCR writing and closure verification.

• Collaboration & Coaching: Works constructively with technicians and engineers to raise workmanship and repeatability.

LEADERSHIP RESPONSIBILITIES

• Level 2: Mentors assembly/installer teams; leads containment on assembly-level NCRs.

• Level 3: Mentors all QC levels; leads final acceptance reviews and cross-functional corrective actions.

WORK ENVIRONMENT

• Primarily on the manufacturing floor all day, performing in-process, receiving, and final inspections at point of work.

• Frequent proximity to welding, fabrication, machining, electrical test setups, assembly lines, tent/sewing stations, and water-intrusion testing areas.

• Exposure to noise, moving equipment (forklifts, cranes), welding fumes, metal chips/edges, sealants/adhesives, and energized circuits during controlled tests.

• Required PPE at all times in production areas (safety glasses, gloves, hearing protection, safety footwear; additional PPE as task requires).

• Brief desk time only for documentation in ERP/QMS and report writing.

PHYSICAL DEMANDS

Standing, walking, bending, reaching; lifting up to 30 lbs; frequent use of ladders, inspection tools, torque instruments, and electrical test equipment; computer use for documentation.

POSITION TYPE / EXPECTED HOURS OF WORK

Full-time, in-person role. Standard schedule: Monday–Thursday, 6:30 a.m. to 5:00 p.m.; overtime may be required. Not eligible for remote work due to hands-on inspection requirements.

TRAVEL

Limited; occasional supplier or customer site visits for audits, training, or acceptance support.

REQUIRED EDUCATION AND EXPERIENCE

• Education: High school diploma or equivalent required. Associate or bachelor's degree in Quality, Engineering, or related field preferred at higher levels.

• Level 2 Experience: 5+ years in fabrication disciplines (welding, turret, CNC machining, press/brake) with documented inspection experience. Experience preparing and packaging materials for supplier shipments using safe transport practices.

• Level 3 Experience: 5–7 years in electro-mechanical assembly inspection across multiple product types; strong electrical fundamentals including circuits, wire sizing, overcurrent protection, grounding/bonding, and polarity/continuity.

• Level 4 Experience: 7–10 years in final acceptance or system-level inspection of complex products (trailers, vans, mobile medical, communications, or deployable systems), including regulatory and customer acceptance exposure.

• Licenses/Certifications (Required): Forklift certification for all levels (or obtained within the first 30 days).

• Driving Requirement (Required): Valid driver's license and ability to drive company vehicles for supplier audits and customer engagements as needed; must meet company vehicle insurance requirements.

• Preferred Certifications: ASQ CQI or CQT, AWS visual inspection credentials, IPC/WHMA-A-620 or equivalent wiring/termination training, or similar industry certifications (especially valuable at Levels 2–3).

BENEFITS OFFERED

Our benefits package includes medical coverage, life, and disability insurance, dental, vision, and supplemental insurance on the 1st of the month after 30 days of employment. Personal time off and educational assistance benefits. 401(k) with company match on the 1st of the month following 90 days of employment.