VALET RUNNER - Full-time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

Don’t just work. Work Happy.

A career in gaming? At Hollywood Casino Aurora, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

WE LOVE OUR WORK.

Summary

The Valet Runner is responsible for providing prompt, safe, and courteous parking services for guests, ensuring a seamless arrival and departure experience. This role supports valet operations by retrieving, parking, and delivering vehicles efficiently while maintaining a high standard of guest service and security.

• Greet guests warmly upon arrival and departure.

• Retrieve and park vehicles in a safe and timely manner.

• Assist guests with luggage, packages, and directions as needed.

• Ensure valet tickets and records are accurately managed.

• Maintain cleanliness and organization of the valet staging and parking areas.

• Communicate effectively with valet team members and supervisors regarding vehicle locations, keys, and operational updates.

• Conduct visual inspections of vehicles and report any pre-existing damage.

• Follow all safety, security, and traffic control procedures while operating guest vehicles.

• Provide excellent customer service and resolve guest inquiries professionally.

• Support other valet and guest services duties as assigned.

BRING US YOUR BEST.

• High school diploma or equivalent required.

• Valid driver’s license with the ability to meet company driving requirements.

• Previous valet, parking, or guest service experience preferred.

• Ability to work flexible hours including evenings, weekends, and holidays.

• Strong customer service and communication skills.

• Ability to operate vehicles of varying sizes safely.

• Ability to work efficiently in a fast-paced environment.

• Professional appearance and demeanor.

• Team-oriented and reliable.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY