Facilities Technician

Summary Objective:

The Facilities Technician is responsible for providing a safe and functional club environment under the management of the Facilities Department and with the support of the club staff. The Facilities Technician will respond and manage assigned work orders within the ServiceChannel system, complete repairs, preventative maintenance, and safety compliance at assigned clubs.

Essential Functions:

• Deliver the ultimate fitness experience to every member, every time
• Manage facilities repair and maintenance workflow in ServiceChannel
• Prioritize high priority repairs and communicate any changes
• Complete facilities repairs in a timely manner within KPI guidelines
• Communicate with facilities and club staff and management
• Regularly inspect clubs for repair and maintenance issues as well as hazardous conditions
• Commute between clubs in own vehicle (mileage will be reimbursed)

Job Responsibilities:

• Create, manage, and respond to facilities repair and maintenance work orders at assigned clubs
• Complete regular inspections to identify and repair problems
• Complete repairs in carpentry, tile, painting, drywall, and general building repair
• Complete all required plumbing, electrical, and mechanical repair and maintenance as assigned
• Answer all inquiries from senior leadership and management in a timely, complete manner
• Communicate with club management and staff repair status and associated timelines of repairs
• Communicate with facilities management repair status and associated timelines of repairs
• Uphold club, building, facilities, service, program, and emergency procedures
• Attend all mandatory meetings
• Assume all other duties as assigned
• Complete after hours and emergency on-call work as needed

Required Knowledge, Skills & Abilities:

• Basic skills in carpentry, painting, drywall, and other general facility repair tasks
• Basic understanding of commercial electrical, plumbing, and mechanical systems and some experience working with those systems as an apprentice or under supervision
• Strong work ethic that includes punctuality, organization, and attention to detail
• Understanding of ServiceChannel or other CAFM/FMS for work order management
• Ability to maintain a friendly, enthusiastic, and positive attitude
• Outwardly facing professional appearance
• Ability to handle situations with patience, tact, and professionalism
• Willingness to work flexible hours
• Communicate verbally and non-verbally
• Ability to select and use appropriate tools safe and effectively

Required Experience, Education & Certifications:

• 1-4 years of previous experience in facilities preferred
• Valid Driver’s License
• Experience of ServiceChannel or other CAFM/FMS preferred
• Experience of Multi-Site facilities maintenance is essential
• Other relevant facilities maintenance certifications

Employee Benefits:

All US Fitness team members receive:

• Complimentary Membership and Guest Privileges
• Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
• Discounts on Serenity Day Spa Services and all apparel
• Employee Referral Gift
• In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

• Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
• 401(k) Retirement Plan
• Paid Time Off

Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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