Inside Sales

Job DetailsJob Location: Austin, TX 78744Salary Range: $65,000.00 - $68,000.00 Salary/yearThe Inside Sales Representative plays a critical role in driving revenue growth by managing a portfolio of new and existing customer accounts. This role is responsible for servicing, developing, and expanding accounts through proactive outreach, relationship building, and solution-based selling. You will generate sales, strengthen customer relationships, and consistently meet performance targets that contribute to the company’s overall success.QualificationsDuties and Responsibilities   Respond quickly and professionally to customer inquiries through phone, email, chat, and other channels Manage and support customer accounts while ensuring consistent service and responsiveness. Cultivate and expand a loyal customer base by delivering strong value and solutions Prospect for new opportunities and build a strong, sustainable sales pipeline Build and maintain strong relationships that drive repeat business and referrals Assist customers with inquiries, pricing, and product information Follow up on leads and existing accounts in a timely, helpful manner Perform outbound prospecting and follow-up to acquire net new customers Participate in ongoing sales and industry-specific product training Prepare quotes and process orders accurately Keep track of customer interactions and updates in the system Work with team members to ensure smooth order fulfillment and customer satisfaction Occasionally reach out to past or potential customers to check in and offer support     Requirements and Qualifications   Proven inside sales experience is required for this role Experience managing customers across multiple regions (preferred) Strong account management and revenue-generation background Excellent typing skills with fast accurate data entry Ability to calculate margins, understand cost structures and apply correct markup percentages Strong basic math skills, including decimals and fractions Excellent phone communication and computer proficiency Self-starter with strong drive to hit goals, a proactive mindset and a genuine curiosity to learn and grow Bachelor’s degree in business administration, marketing, communications or related field (preferred)     Key Skills   Customer service mindset Clear communication Attention to detail Reliability and teamwork Problem solving     Physical Requirements   Prolonged periods of sitting Must be able to lift 15lbs