Job DetailsJob Location: Lone Star Court - Austin, TX 78758Position Type: Full TimeSalary Range: $8.00Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. LONE START COURT is located in THE DOMAIN AUSTIN and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. JOB SUMMARY: Prepare all drinks for bar customers, cocktail servers and food servers while providing guests with professional, efficient service and quality-made beverages Shift Requirements: Shifts are primarily from 4pm -12am Sunday-Thursday; 6pm-2am on Friday/ Saturday Responsibilities: Essential: Prepares all beverage mixers to recipe beverages to guests Promotes and up-sells liquor and food Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware and garnishes Follows guidelines established in regard to age identification for suspected minors and when dealing with an intoxicated customer Must be familiar with cash handling procedures to include proper discounting, Tabit system, bank procedures and tip policies Basics: Attend required meetings Keep work areas clean and organized Be extremely courteous to all customers and fellow employees Report unsafe conditions to your supervisor immediately Maintain hotel equipment in proper working conditions. Any other duties assigned by your immediate supervisor QualificationsQualifications: Hotel Operations or Customer Service experience preferred Communicates effectively with others Works productively with a team Effective multitasking skills Composure and patience under pressure Skilled in working with multiple computer programs TABC and Food Handlers Certifications BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
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