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Cashier / Guest Services Team Member

Firehouse Subs by CTRG
Posted 2 months ago, valid for 17 days
Location

Austin, TX 78714, US

Salary

Competitive

Contract type

Part Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • The position of Cashier/Guest Services Team Member is available at a casual dining restaurant, requiring candidates to have at least 1 year of experience in a customer service role.
  • The salary includes cash tips and credit card tips, allowing team members to earn an additional $2–$4/hour in tips, which varies based on performance.
  • Flexible scheduling is offered with both full-time and part-time positions available, primarily during day shifts from Monday to Friday, with weekends as needed.
  • Benefits include health insurance, dental insurance, 401(k) with matching, paid time off, and employee discounts, among others.
  • The role emphasizes delivering exceptional guest experiences while maintaining strong product knowledge and collaborating with team members.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Perks & Pay
  • Work in a high-tipping location
  • Cash tips + credit card tips paid out on your bi-weekly paycheck
  • Earn an additional $2–$4/hour in tips (amounts may vary)
  • Flexible scheduling 

Shift Availability
  • Day shift
  • Full-time & part-time positions available
  • Monday–Friday, with weekends as needed

Work Environment
  • Casual dining restaurant
  • In-person position

Benefits
  • 401(k)
  • Health insurance
  • Dental insurance
  • Paid time off
  • Paid training
  • Employee discounts
  • Flexible schedule

Position Expectations
As a Cashier/Guest Services Team Member, you will play a key role in delivering an exceptional guest experience. Responsibilities include:
  • Thriving in a fast-paced environment
  • Maintaining strong menu and product knowledge
  • Greeting guests with a friendly, welcoming attitude
  • Taking customer orders and accurately entering them into the POS system
  • Handling cash and card transactions with accuracy
  • Providing outstanding customer service by addressing questions and resolving concerns professionally
  • Assisting with food preparation and ensuring timely order delivery
  • Keeping the dining area clean, organized, and inviting
  • Working collaboratively with team members to ensure smooth operations
  • Supporting Firehouse Subs Public Safety Foundation fundraising initiatives

Our Mission
To share our passion for hearty, flavorful food, deliver heartfelt service, and support public safety.

How We Achieve It
  • Investing in our team and our community
  • Building a family-oriented culture
  • Serving high-quality, delicious subs every day

Why Join Us?
Our team members are essential to our success. From taking orders and preparing food to engaging with guests, you’ll be on the front lines of creating a great experience.
This is a fantastic opportunity to gain experience in a fast-paced, team-oriented restaurant environment. If you love providing excellent customer service and want to be part of a supportive team, we’d love to meet you.
Apply today and join our crew!



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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