Hand & Stone Massage and Facial Spa in South Austin is looking for an energetic, people-focused Assistant Spa Manager to join our leadership team!

If you’re someone who loves connecting with people, thrives in a busy environment, and enjoys helping a team succeed, this could be a great fit for you.

Our Assistant Spa Manager plays an important role in both the guest experience and the day-to-day success of the spa. You’ll work alongside our Spa Associates at the front desk while also partnering with the Spa Manager to help lead the team, drive membership and retail sales, and keep daily operations running smoothly.

What You’ll Do

Create a welcoming, positive experience for every guest who walks through our doors
Answer phones, schedule appointments, and assist guests with questions
Educate guests on memberships, services, enhancements, and retail products
Help drive membership and spa package sales
Support and motivate the front desk team to reach individual and spa goals
Assist with daily spa operations, scheduling, inventory, payroll, and reporting
Help maintain an organized, professional, and upbeat spa environment
Assist with guest concerns and find solutions that leave our clients feeling valued
Partner with the Spa Manager to coach, develop, and hold team members accountable
Help ensure our Massage Therapists and Estheticians have the support they need to provide an exceptional experience

Who We’re Looking For

We’re looking for someone who brings positive energy, confidence, organization, and a genuine enjoyment of working with people.

Our ideal candidate has:

Previous leadership, retail, hospitality, or sales experience
A strong sales mindset and comfort talking with guests about memberships and services
A naturally friendly and enthusiastic personality
Strong communication and customer-service skills
The ability to coach and encourage others while also taking direction
Excellent organization and time-management skills
Confidence handling multiple priorities in a busy environment
Basic computer skills; experience with spa or appointment-booking software is a plus
An interest in massage, skincare, health, and wellness
Availability to work a flexible schedule including days, evenings, weekends, and some holidays

Previous spa experience is a plus, but great leadership, sales ability, and the right personality are just as important to us.

What We Offer

Medical, Dental & Vision Insurance
401(k)
Supplemental Insurance
Paid Vacation
Flexible Scheduling
Employee Discounts on Services & Products
Employee Rewards Program
Employee Referral Bonuses
Opportunities to grow within an established spa organization
A team environment where great performance and great attitudes are recognized

Ready to Join Us?

If you’re looking for a leadership opportunity where you can work with people, grow your sales and management skills, and be part of a team that helps guests look and feel their best, we’d love to hear from you.

Please apply with your resume to be considered for the Assistant Spa Manager position at our South Austin location.

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