Communications Manager

Job Posting Title:

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Hiring Department:

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Position Open To:

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Weekly Scheduled Hours:

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FLSA Status:

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Earliest Start Date:

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Position Duration:

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Location:

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:  

• 100% employer-paid basic medical coverage 
• Free Capital Metro bus rides
• Retirement contributions  
• Paid vacation, sick time, and holidays
• Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!

Purpose:

The Communications Manager will manage communications areas and coordinate the development of communications initiatives that support University Housing and Dining’s (UHD) strategic plan, mission and vision. The person in this role will work collaboratively with internal and external units and participate in developing content.

Responsibilities:

• Generates impactful written content for internal and external audiences that ensures consistent voice, style and branding. Serves as editor and reviewer for website content. Work with team members to plan and write content for Spotlight editorial calendar that features high impact, engaging stories on the UHD website. Assist the Associate Director for Communications as needed in writing/editing departmental communication, media requests and serving as content editor.

• Analyzes operations and identifies opportunities for communications. Works with the Operations Manager to strategize and manage projects that advance UHD brand through communications initiatives in cooperation with UHD marketing and communications team, department stakeholders and/or other University personnel. Maintains communications goals and objectives that promote, highlight, and/or tell the story of UHD programs, services and operations.

• Manages a team, evaluates performance, assign tasks directly, and reviews and coordinates work in process. Oversees day-to-day project management of content team, including monitoring new projects, assigning task due dates and ensuring on-time project completion.

• Collaborates with team members and departmental key stakeholders in identifying, specifying, planning, and supervising campaigns, publicity, promotions and/or public relations required to communicate and market UHD initiatives, events, services or operations. Work with communications peers across the University in support of UT-level initiatives.

• Leads the collection, analysis and reporting of communications metrics to evaluate the effectiveness of internal and external communication strategies, campaigns and content. Monitors key performance indicators across communication channels and prepares regular reports that translate data into actionable insights for leadership and stakeholders. Uses audience engagement data and communication trends to inform content strategy, improve message effectiveness and support continuous improvement of UHD communications initiatives.

• Partners with human resources on interviewing, selecting, training, and engaging with staff and students. Assumes responsibilities of other team members or managers as needed. Performs related duties as required.

Required Qualifications

• Bachelors Degree

• At least 3 years in a manager and/or supervisor capacity

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor’s degree in communications, marketing or similar field

• 3 or more years professional or paraprofessional supervisory experience managing communications or marketing initiatives, including supervising staff, leading content development, coordinating projects across multiple stakeholders, and supporting strategic communications, public relations, or digital communications efforts

• Experience working in higher education

• Strong communication skills, both verbal and written for various mediums and audiences, including experience writing and communicating on behalf of department and/or department leaders

• Ability to form and maintain interpersonal relationships with team members and across departments to work collaboratively on concurrent projects, ensuring that deliverables are achieved on time, while maintaining the highest standards of quality and creativity

• Demonstrated ability to understand communications needs, gather key information, and develop strategic, audience-appropriate messaging and plans across a variety of projects and platforms

Salary Range: $65,000 + depending on qualifications

Schedule:

Monday – Friday / 8am - 5pm / Onsite. Work days, hours and area may vary based upon the needs of the unit and University Housing and Dining.

Working Conditions:

• May work around standard office conditions

• Repetitive use of keyboard at a workstation

• Climbing stairs

• Lifting and moving

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.