Consulting Technical Manager

Entity: Oracle America, Inc.

Job Duties: As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team.  Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.  Provides direction and mentoring to project teams and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions.  Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. May work at various unanticipated locations throughout U.S. May telecommute. (385.28479)

Employer will accept a Bachelor’s degree in Computer Science, Engineering or related technical field followed by 5 years of progressive, post-baccalaureate experience in job offered or in a Technical/Developer-related occupation. Position requires:

1. Oracle's Utilities Customer Solution and the functional application and use cases for gas, water and electric utilities;

2. Draft and deliver functional designs as they relate to business process needs of the client;

3. Lead solution design workshops - produce functional design documents, configuration workbooks, and traceability from requirements to configuration;

4. Use tools like Visio to draft and design process flow diagrams representing utility business processes;

5. Microsoft Office 365 tools including Outlook, Word, PowerPoint, Excel, and Visio;

6. Demonstrate and drive customer success through the knowledge of base application features and functionality either remote via conferencing  tools or on site with the customer;

7. Analyze utility business requirements and translate them into Oracle Utilities Customer to Meter / Customer Care & Billing configurations; and

8. Expertise in Oracle Utilities Application Framework (OUAF) configuration.

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