Employee Benefits Account Manager

Reports to: Director of Client Services 

What You’ll Do

You’ll lead the daily work that keeps client relationships strong and benefit plans running smoothly.

• Manage a book of fully insured and self-funded clients across the full client lifecycle
  

• Lead renewals, carrier marketing, implementation, plan changes, and open enrollment
  

• Finalize and approve client facing materials: including meeting agendas, timelines, presentations, and recommendations prepared by service team. 
  

• Coordinate carrier quotes, compare plan options, and help clients understand cost and coverage tradeoffs
  

• Develop and maintain strong client relationships 
  

• Advise clients on benefits compliance, including ERISA, COBRA, ACA, FMLA, and Form 5500 requirements
  

• Guide and quality-check the work of Account Coordinators or Data Analysts supporting the account
  

• Develops expertise to confidently lead client discussions on unique strategic solutions.
  

• Improve client service by documenting processes, identifying gaps, and helping the team work more consistently by taking ownership and effectively delegating tasks.
  

What We’re Looking For

We need someone who understands the benefits business and can manage clients, deadlines, and details with confidence.

• At least 2 years of employee benefits account management 
  

• Experience supporting fully insured and self-funded employer groups
  

• Strong knowledge of medical, dental, vision, life, disability, and related benefit programs
  

• Experience managing renewals, open enrollment, implementation, carrier communication, and ongoing service
  

• The ability to explain complex benefit and compliance topics in clear, simple language
  

• Strong organization, follow-through, and attention to detail
  

• Demonstrate strong interpersonal and communication skills to confidently lead client meetings and deliver clear, effective presentations.
  

• The ability to lead work across clients, carriers, Account Coordinators, and internal teams
  

• An active Life and Health insurance license
  

Experience as an account manager in employee benefits is required.

A college degree is preferred, but relevant experience, certifications, and demonstrated ability may be substituted.

Why Join ExperINS?

We’re a growing team doing big things — and we’re just getting started.

• Benefits: Unlimited PTO, Full benefits, 401K & Onsite Gym 
  

• Hybrid work: We’re in the office 3–4 days/week (our culture is too good to miss)
  

• Learn fast: Real mentorship, clear feedback, and direct exposure to clients
  

• Get in early: Be part of a growing company with room to grow alongside it
  
• We live our values:
  
• Get Sh*t Done, Have Fun
  
• Elevate Awesomeness
  
• No A**holes
  
• Leave a Ladder
  
• Advocate Relentlessly
  

About ExperINS

ExperINS is a modern benefits brokerage built for growing businesses that want to take care of their people and fuel their growth. We help companies build bold benefit strategies that align with their business goals — and then deliver them with white-glove, people-first service.

We’re not tied to insurance carriers. We sit on the same side of the table as our clients. We bring clarity, confidence, and strategy to an industry that’s often anything but.