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Field Service Engineer 1

Clean Tech, Inc.
Posted 3 months ago, valid for a month
Location

Austin, TX, US

Salary

$36.2 - $42.6 per hour

Contract type

Full Time

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Sonic Summary

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  • The Field Service Engineer position at Centrotherm - Clean Tech requires 6+ months of experience in a relevant technical field or military service, with a focus on troubleshooting and repairing complex electromechanical equipment.
  • This role involves working directly at customer sites to install, maintain, and upgrade Centrotherm equipment, providing essential support for multimillion-dollar production systems.
  • Candidates should possess strong communication and customer service skills, as well as the ability to work independently in diverse environments with a focus on safety protocols.
  • Preferred qualifications include a Bachelor’s degree in an engineering field or 2+ years of semiconductor industry experience, particularly with vacuum and/or abatement equipment.
  • The position is compensated on an hourly basis, and the exact salary will be determined based on experience and qualifications.

 

Clean Tech Job Description 

Job Title: Field Service Engineer 

Department: Service

Reports to: Site Supervisor

FLSA Status: Non-Exempt

Position Summary / Job Scope

Do you like to troubleshoot, repair, and improve the performance of equipment? If so, this is the role for you. As a Field Service Engineer, you’ll work at customer sites where you are the face of Centrotherm - Clean Tech and an integral part of a vibrant and diverse service team.


We train our Field Service Engineers to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems. 

 

Minimum Knowledge and Skills

This is an experienced-level position and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education, projects, research, and relevant previous job and/or military experience. The following skills are valued for success:

  • Good communication, teamwork, and interpersonal skills to interact with the factory and other customers/stakeholders within a diverse organization.
  • A demonstrated ability to troubleshoot both mechanical and electrical issues on complex electromechanical equipment.
  • The ability to work independently at remote sites with limited or no direct supervision.
  • Strong attention to detail and the ability to read, understand and follow procedures required to maintain and repair complex equipment. 
  • Utilize proper PPE required buy the job scope or facility and follow all safety protocols.
  • Strong customer service skills.
  • Personal focus on safety for the individual and those around them.
  • Solid understanding of PCs and Microsoft office suite.


Minimum Education/Training/Experience

The candidate must possess at least one of the following educational or experience requirements: Associate of Arts or Associate of Science degree in STEM or technical program or military service with 6+ months of experience considered in lieu of degree and/or equivalent technical degree.

  • Technical certification or trade school diploma.
  • 6+ months of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

 

Preferred Qualifications:

  • Bachelor’s degree in engineering field or equivalent.
  • 2+ years of prior semiconductor industry experience.
  • Prior experience with vacuum and/or abatement equipment.


Essential Functions and Major Responsibilities

  • Meets regularly with immediate supervisor to establish work or project priorities. 
  • Prioritizes work schedule to complete assignments and responsibilities as assigned.
  • Performs required preventative maintenance, inspections, modifications, and repairs on Centrotherm Abatement Systems.
  • Serve as a point of contact for all customer service at customer’s site.
  • Prepare and submit service reports, document service activities, recommend technical solutions, and support continuous improvement planning.

 

Physical Requirements and Working Conditions 

Must be able to:

  • Work in an environment with chemicals and gasses, wearing coveralls, hoods, booties, safety glasses, and gloves.
  • Lift up to 30 lbs., pull 250lbs. at least once a day, and spend the majority of the time (greater than 90 percent less break time) on the floor working on toolsets, walking 3-5 miles a day, and/or standing/sitting for 9 hours.
  • Travel to and work at regional customer sites.
  • Maintain a valid driver’s license.
  • You may travel 100% of the time.
  • Heavy use of keyboard.


 





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