Founding Forward Deployed Engineer

About the Role

This is the first technical hire on the ground in the US for a fast-growing, Y Combinator–backed AI logistics startup. As a Forward Deployed Engineer, you'll own the full technical success of US customers — from initial deployment through ongoing support — sitting at the intersection of engineering and customer success at a critical stage of growth.

What You'll Do

• Lead end-to-end technical deployments for US enterprise customers, from onboarding through go-live.

• Serve as the primary technical point of contact for customers, managing stakeholder relationships and resolving issues.

• Provide hands-on post-deployment support to ensure customer success and product adoption.

• Travel to customer sites as needed to support deployments in the field.

• Operate with an ownership mindset, navigating ambiguity and moving fast in a startup environment.

What We're Looking For

• 0–3 years of hands-on experience in customer-facing deployments, field engineering, or solutions engineering.

• Strong communication and stakeholder management skills, with comfort working directly with enterprise customers.

• Demonstrated ability to own end-to-end technical deployments and post-deployment support.

• Based in Austin, TX or willing to relocate to Austin.

• Authorized to work in the United States without employer visa sponsorship.

• Comfortable operating in a fast-paced, early-stage environment with a high degree of autonomy.

Compensation & Benefits

Base salary: $110,000 – $135,000 USD annually. Visa sponsorship is not available for this role.

Location

On-site in Austin, TX, United States. Some travel to customer sites is expected.