Lead Massage Therapist

Company Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Responsibilities

• Consistently offers professional, engaging and friendly service
• Ensure the execution of all departmental goals.
• Train and motivate all colleagues.
• Serve as a link between the hotel and the spa industry.
• Provide and take responsibility for the professional delivery of all information to guests (issue resolution)
• Maximizing schedules / resources thereby maximizing revenue.
• All colleagues versed in health and safety
• Maintain adequate inventories
• Dispenses product as needed
• Maintain thorough knowledge of competitors, including location, product offering, pricing, and promotions and sales techniques.
• Tracks all provider licenses re: expiration dates.
• Administration and implementation of staff training in all aspects of the spa’s operations (business telephone usage, guest relations, retail sales, spa services & treatments).
• Ensure effective communication amongst all departments within the hotel.
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Minimum of 2 years’ experience in a spa or related field an asset.
• Experience in the hospitality industry an asset.
• License Massage Therapist required
• Desire to provide phenomenal Guest experiences. 

Physical Demands

This position requires:

• Lifting up to 20lbs.         
• Pushing - 35lbs pressure through wrists, 80% of work time. 
• Motions - Bending, standing, reaching, and working with hands, arms, and fingers continuously throughout workday.

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Fairmont Austin is proud to be an Equal Opportunity Employer.  EOE/M/F/D/V