Marketing Communications Consultant

About This Position

Job Description:

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Meets with product and service managers, provides input into appropriate advertising and promotional themes and materials, and assures quality development and production of these ideas.

• Provides insight and guidance to strategies and materials that launch images, brands, and products and services.

• Creates and delivers critical sales and advertising messages to various constituencies in response to competition in a deregulated marketplace.

• Develops and maintains professional relationships with contracting agencies that supply support to Austin Energy accounts.

• Provides marketing communication input into market segmentation and product planning.

• Assists in developing advertising and promotion budgets.

Responsibilities - Supervisor and/or Leadership Exercised: 

None.

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of project management, database, and spreadsheet software.

• Knowledge of marketing and sales support, product development, and brand development requirements.

• Knowledge of graphics and copy quality development.

• Skill in product and service development and launch.

• Skill in copywriting and editing for various media.

• Skill in program development, direct marketing, tradeshows, collateral production, and management.

• Ability to develop and maintain corporate image and professional relationships.

• Ability to communicate orally and in writing.

• Ability to understand competitive challenges facing a monopoly in transition.

Minimum Qualifications: 

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years' experience in a related field.

• Experience may substitute for education up to four (4) years.

Preferred Qualifications:

• Experience in advertising, marketing or communications

• Experience working in one of these industries: government, utility, energy

• Experience developing integrated marketing communications plans

• Experience managing marketing budgets

• Certified project management professional or ability to obtain within six (6) months

• Ability to travel to various locations for regular work assignments

Notes to Candidate:

This position provides expert marketing communications support to help promote Austin Energy's offerings and initiatives to customers. This position serves as a strategic marketing liaison with stakeholder teams across the utility. Duties include:

• Developing, implementing, monitoring and measuring integrated marketing communications plans
• Creating customer-friendly key messaging that raises awareness and prompts action
• Facilitating market research, persona development and customer journey mapping 
• Managing marketing budgets and media buys for designated areas
• Working with graphic designers and other team members to create effective campaign creative and content
• Evaluating effectiveness of marketing initiatives by tracking KPIs and metrics

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Work Location: 4815 Mueller Blvd., Austin, TX 78723

Pay Range: $71,630.00 (Min) to $90,980.00 (Mid)

Days/Hours: Monday through Friday; 8:00 a.m. to 5:00 p.m. Evenings, weekends and holidays may be required during emergencies.

Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing.

WHEN COMPLETING THE CITY OF AUSTIN APPLICATION:
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Any gaps in employment must have an explanation and dates of unemployment. Please be sure that your application is a reflection of your entire work history.

Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.

The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

We reserve the right to verify high school and college education for the top candidate(s).

If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov

VETERAN INTERVIEW PREFERENCE:
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

CRIMINAL HISTORY BACKGROUND CHECK:
The top candidate will be subject to a minimum 7-year criminal history background check.

TRAVEL:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.