SonicJobs Logo
Left arrow iconBack to search

Product Owner

TeamViewer Germany GmbH
Posted 3 days ago, valid for 22 days
Location

Austin, TX, US

Salary

Competitive

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • TeamViewer is seeking a technically grounded Product Owner for its Remote Support, Access & Control domain, focusing on enhancing remote support experiences.
  • Candidates should have experience as a Product Owner, Product Manager, Business Analyst, or similar role in agile software development, with a strong emphasis on backlog management and cross-functional delivery.
  • The position offers competitive compensation and benefits, including flexible PTO, comprehensive health insurance, and a 401(k) plan with employer matching.
  • Applicants are expected to have familiarity with AI-powered products and strong analytical, communication, and stakeholder management skills.
  • The role is based in Austin, TX, and requires a minimum of 3 years of relevant experience.

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Join TeamViewer’s Remote Support, Access & Control domain as a technically grounded Product Owner. You will shape secure, reliable, and intuitive remote support experiences—from Remote Control and in-session workflows to client platforms, performance, product quality, and emerging agentic remote support capabilities.

You will turn customer needs, product strategy, data signals, and technical insights into a focused backlog. You will make day-to-day product decisions, align stakeholders, and help agile teams deliver customer value with clarity, speed, and quality.

Responsibilities
  • Own and prioritize the product backlog, balancing customer needs, business goals, technical requirements, and delivery capacity.

  • Translate customer, business, and technical insights into clear requirements, user stories, and sprint-ready work.

  • Partner with Product, Engineering, UX, and QA to deliver high-quality solutions through agile development practices.

  • Drive the evolution of Remote Support, Remote Access, and AI-powered support experiences, including automation and agentic workflows.

  • Define success metrics and use product data, customer feedback, and operational insights to improve adoption, quality, reliability, and customer satisfaction.

  • Align stakeholders across the organization on priorities, trade-offs, roadmap execution, and release readiness.

Requirements
  • Experience as a Product Owner, Product Manager, Business Analyst, or similar role within agile software development.

  • Strong experience managing backlogs, defining requirements, prioritizing work, and driving cross-functional delivery.

  • Ability to translate customer needs, business objectives, and technical concepts into actionable product requirements.

  • Familiarity with AI-powered products, workflow automation, or agentic experiences, including responsible AI considerations.

  • Strong analytical, communication, and stakeholder management skills.

  • Experience with SaaS, enterprise software, remote support, IT operations, security, or related technology domains.

What we offer
  • Competitive compensation and bonuses

  • Flexible PTO and paid holidays

  • 401(k) with employer matching

  • Comprehensive Health insurance package including 100% employer-paid medical coverage

  • Up to 12 weeks of Parental Leave

  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid

  • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

  • Open door policy and business casual dress code

  • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

Work location for this position is Austin, TX.

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.




Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.