Regulatory & Compliance Manager

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Purpose Statement: Legal, Risk, and Insurance supports the advancement of RPM’s business objectives by strategically balancing risk and opportunity, engaging with our stakeholders to find solutions, and safeguarding people, property, and profits.

Position Summary

The Compliance Manager is responsible for monitoring high-impact regulatory and legislative changes that affect RPM policies, procedures, resident-facing practices, systems configuration, and onsite execution across a national footprint. This role translates “what changed” into “what we must do,” convenes the right cross-functional stakeholders to design and implement compliant solutions, and establishes practical audit mechanisms to ensure ongoing adherence.

Responsibilities

• Develop and maintain a comprehensive process to monitor regulatory changes and requirements impacting operations across applicable jurisdictions (federal, state, and local), including rulemaking, enforcement trends, and relevant industry standards.• Build and maintain relationships with local and national industry associations, local attorneys, and compliance networks to stay ahead of emerging changes and interpretations.• Partner with internal legal counsel and local counsel to interpret requirements and produce clear, actionable guidance for operations and support teams.• Maintain a regulatory change log and “impact briefs” that describe the change, effective dates, affected states/markets, risk level, and required actions.• Lead cross-functional design and implementation of compliance updates—convening stakeholders (Ops, HR, Finance, Marketing, Training, Systems/IT, etc.), driving plans, and tracking completion.• Build and run compliance audit mechanisms and cadences (sampling, checklists, evidence standards, reporting, remediation tracking).• Develop and implement a structured process for proposed resident fee additions/changes at communities (optional and mandatory fees), including obtaining and documenting owner/client approval of fees.• Serve as a trusted advisor to operations and corporate teams on compliance questions, gray areas, and risk-reduction options.• Partner with Training/L&D and Operations leaders to develop and maintain compliance training and reinforcement cadences.• Support incident response for compliance issues (triage, containment, corrective action planning, documentation).

Education and Experience

• Knowledge of federal, state, and local regulatory frameworks and rulemaking processes impacting operations across multiple jurisdictions.• Skilled in building audit programs (sampling, checklists, evidence, reporting, remediation tracking).• Skilled in analyzing complex legal or regulatory language and translating it into clear, actionable operational guidance.• Skilled in stakeholder engagement and cross-functional project leadership.• Ability to manage multiple regulatory initiatives simultaneously while meeting deadlines.• Ability to communicate effectively both verbally and in writing with ability to translate complex requirements into clear field guidance.• Ability to apply even judgment and strong discretion, and comfort making solution-oriented approval/decline decisions with documented rationale.

• Bachelor's degree in business, legal studies, public policy, risk management or similar.• Juris doctor or other legal degree helpful, not required.• Five years of experience in compliance, regulatory affairs, legal operations, risk management, or multi-site and multi-state operational governance (property management, financial services, healthcare, retail, or other highly regulated environments).• Compliance certifications: CCEP/CCEP-I, CRCM, CIPP/US, or other relevant credentials (preferred)

Qualifications

Physical Requirements:

• May be required to sit or stand for extended periods of time
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 5 days per week
• The office is an open setting which may include bright lights, constant noises and distractions

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates 
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match 
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.