Tableau Data Analyst

Job Description:

The Tableau Data Analyst (Data Analyst IV) designs, develops, implements and maintains the Office of the Inspector General (OIG) Tableau dashboards. This position is supervised by and reports to the Director of Statistical Analysis & Data Visualization (SADV) for Data Operations and performs highly complex (senior-level) data analysis and data research work to support program investigations, audits, and inspections related to suspected fraud, waste and abuse. The dashboards are used to track and monitor performance and metrics for the OIG.  The Tableau Data Analyst leads collaboration of technology initiatives, builds and administers dashboards and graphics using Tableau and other related data visualization software. These dashboards are also used to conduct detailed analysis of and extensive research on Medicaid and other health and human services data and systems.  The Tableau Data Analyst will support all OIG business areas with the objective of maximizing effective communications and business processes. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. This position requires experience using statistical software (e.g. SAS) and methods pertaining to health data analysis and/or public health issues.

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs duties as assigned

Responsible for the design, development, implementation and maintenance of the OIG Tableau dashboards.  Add/Delete/Modify user access permissions to Tableau dashboards.  Regular review, cleanup, management and configuration of Tableau content and dashboards.  Support and maintain software integration between Tableau and other in-house business applications. (40%)

Effectively train, troubleshoot and provide user support for Tableau dashboards.  Monitor Tableau utilization trends.  Work with other team members to develop user friendly front-end processes for accessing dashboards.  Work with cross functional business areas to develop process improvements using Tableau and other data visualization software.  Consults with management and makes recommendations for the most useful ways to integrate Tableau dashboards into OIG business practices. (30%)

Apply statistical techniques to datasets, and conduct custom analyses, with a strong emphasis on Tableau-driven insights. (15%)

Maintain operational documentation detailing technical environment, configuration and support processes for Tableau activities and dashboards.  (10%)

Performs other duties necessary to achieve the mission of the Office of the Inspector General. Statewide travel of about 5% may be required. (5%)  

Registrations, Licensure Requirements or Certifications:

None.  

Knowledge Skills Abilities:

Knowledge of statistics and analyzing data sets; of running queries, report writing, and presenting findings; of data models, database design development, data mining, and segmentation techniques; and of record keeping, including security procedures for handling, protecting, and distributing confidential data.

Knowledge of Tableau and Microsoft Office applications.

Knowledge of other data visualization and business intelligence software.

Knowledge of statistical analysis software (e.g. SAS, SQL) and methods pertaining to health data analysis and/or public health issues.

Skill in designing, building and maintaining Tableau dashboards.

Skill in using Tableau to create dashboards using various types of data.

Skill in the use of a computer and applicable software, in analyzing problems and devising effective solutions, in conducting data searches, in evaluating and translating large amounts of data, and in critical thinking.

Skill in time management and task prioritization abilities

Ability to solve complex software and data issues.

Ability to pay attention to detail and strong in organizational skills

Ability to compile, review, and analyze data; to prepare reports; to maintain accuracy and attention to detail; to communicate effectively; and to supervise the work of others.

Ability to exercise independent judgment, prioritize tasks, work under time constraints and show initiative.

Initial Screening Criteria

Graduation from a four-year accredited college or university with major course work in public health epidemiology, biostatistics, data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or an acceptable field is required.

Graduate Master’s degree or PhD in related disciplines is preferred.

At least 2 years of experience designing and developing business intelligence dashboards using Tableau is required. 

Experience with statistical data analysis, research, compilation, collection, and dissemination of large datasets is preferred.

Experience and high-level proficiency with Microsoft Office Products, particularly Excel, is preferred.

Additional Information:

A copy of college transcripts will be required.

The OIG is responsible for preventing, detecting, auditing, inspecting, reviewing, and investigating fraud, waste, and abuse in the provision of HHS in Medicaid and other HHS programs. Potential employees of OIG are subject to criminal background checks in accordance with the HHS Human Resources policy. Selected applicants must complete a national fingerprint-based criminal background check through the Texas Department of Public Safety (TDPS) and Federal Bureau of Investigations (FBI) to determine if they have criminal history record information that constitutes a bar to employment.

All applicants considered for an interview may be sent a request to provide responses to essay questions. Failure to respond to the request could disqualify an applicant from the interview process.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.  

This position may be eligible for telework from any OIG location within Texas.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.