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Pay: $20.00-$24.00 per hour
Job Type: Full-Time | Contract
Help Keep the Future of Transportation Moving
Do you enjoy solving technical problems, working with technology, and being part of a fast-paced operations team?
We're looking for a Unix Support Specialist to support the daily operations of an autonomous vehicle fleet. This role combines technical troubleshooting, real-time support, and hands-on operational work to help keep cutting-edge autonomous vehicles running safely and efficiently.
If you're comfortable working with Unix/Linux command line, troubleshooting technical issues, and collaborating with operations and engineering teams, we'd love to meet you.
What You'll Do
- Serve as the first point of contact for technical issues from vehicle operators and safety drivers.
- Troubleshoot, document, and escalate technical issues to engineering teams.
- Use Unix/Linux command-line tools to review logs and assist with diagnostics.
- Monitor fleet readiness, charging status, and operational health.
- Perform vehicle startup and shutdown procedures.
- Support vehicle dispatch and return operations.
- Conduct basic hardware checks including cable connections and onboard equipment.
- Move vehicles around the facility when needed.
- Maintain accurate documentation in ticketing systems.
- Collaborate with engineering and operations teams to resolve issues quickly.
Required
- At least 1 year of technical support, IT support, help desk, operations support, or related experience
- Comfortable using Unix/Linux command line on a daily basis
- Experience with commands such as:
- cd
- ls
- cp
- rm
- cat
- vim
- scp
- uptime
- journalctl
- Experience using Slack
- Jira
- YouTrack
- ServiceNow
- Zendesk
- Similar platforms
- Excellent written and verbal communication
- Strong documentation skills
- High attention to detail
- Ability to multitask in a fast-paced environment
- Valid U.S. driver's license held for at least 3 years
- Ability to lift up to 50 lbs
- Comfortable working around vehicles and technology
We're especially interested in candidates with backgrounds such as:
- Technical Support Specialist
- IT Support Specialist
- Help Desk Technician
- Desktop Support Technician
- Field Support Technician
- Systems Support Technician
- Operations Support Specialist
- Network Operations Center (NOC) Technician
- Data Center Technician
- Fleet Operations Specialist
- Fleet Coordinator
- Technical Operations Associate
- AV Operations Technician
- Vehicle Operations Associate
- QA Technician
- Computer Science Graduate
- Information Systems Graduate
- Military Technical Experience
- Work with cutting-edge autonomous vehicle technology
- Gain experience supporting advanced robotics and vehicle systems
- Blend of IT support and hands-on operational work
- Collaborative engineering environment
- Stable full-time schedule
- Opportunity to build experience in one of the fastest-growing technology sectors
- Schedule
Full-Time
Available shifts include:
- First Shift: 4:00 AM – 12:00 PM
- Second Shift: 11:00 AM – 7:00 PM
- Third Shift: 6:00 PM – 1:00 AM
Learn more about this Employer on their Career Site
