Userpilot is a leading product engagement and analytics platform trusted by over 1,000 companies worldwide. Our innovative event-based tracking solution helps product teams gain actionable insights to acquire, convert, and retain users, with the support of powerful user engagement and feedback tools.

About the Role

Userpilot is looking for a motivated and strategic Senior Account Executive to join our growing sales organization. In this role, you will own the full customer lifecycle, including new customer acquisition, expansions, and churn mitigation. You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Operations to ensure long-term customer value while driving toward quarterly sales and retention targets. This is a unique opportunity to be part of a fast-growing company at the forefront of product engagement.

Responsibilities

Develop deep expertise and understanding of Userpilot’s features
Own the full sales cycle for new prospects and current customers from discovery through close
Drive expansion strategies within your book of business
Consistent, weekly pipeline generation
Manage a rolling forecast and consistently hit pipeline creation and bookings targets
Navigate free trials and POC evaluations with prospects
Lead value-based discovery to uncover customer challenges and align Userpilot's platform as the solution
Build executive-level relationships across customer organizations
Create and execute account plans that drive net new, expansion opportunities, and long-term growth
Partner cross-functionally to address technical needs and deliver value realization
Maintain timely and accurate records of activities in HubSpot and other sales tech tools

Qualifications:

5+ years of experience in B2B SaaS sales
Proven ability to manage a full sales cycle, including expansions
Experience providing tailored technical product demonstrations to new and existing customers
Strong negotiation and contract management skills
Strong relationship-building and client management skills
Demonstrated track record of consistent goal attainment

Check out our scores here on RepVue to see why we're the best in sales: https://www.repvue.com/companies/userpilot

This is a hybrid position working 3 days per week in our Austin office.

Benefits:

Competitive base salary and attractive OTE
Training opportunities, participation in industry events, and conferences
Excellent opportunities for career progression
Dynamic work environment
Private employee medical insurance
Partner with high-growth, transformative companies shaping the future of SaaS and product experiences.

EEO Statement

Userpilot is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All qualified applicants will receive consideration for employment.

Visa/Work Authorization

Applicants must be legally authorized to work in the United States. We are not able to sponsor or take over sponsorship of an employment visa at this time.

Learn more about this Employer on their Career Site