SonicJobs Logo
Left arrow iconBack to search

Customer Service Associate

J&T GROUP INC
Posted 2 months ago, valid for 14 days
Location

Austin, TX 78714, US

Salary

$24 - $27 per hour

Contract type

Full Time

Health Insurance

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • We are looking for motivated individuals to join our team as Customer Service Associates with a focus on customer support and sales responsibilities.
  • This role requires no prior experience, as we provide comprehensive training to ensure your success, making it suitable for those from retail, restaurant, or hospitality backgrounds.
  • The position offers a full-time schedule with performance-based incentives and a salary of $40,000 per year.
  • Candidates should have strong communication skills, a customer-first mindset, and the ability to thrive in a fast-paced environment.
  • Join us to build a long-term career in customer service while enjoying benefits such as health, dental, and vision insurance.
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance
We are currently seeking motivated and customer-focused individuals to join our team as Customer Service Associates. This role combines customer support and sales responsibilities, making it a great opportunity for individuals who enjoy working with people and want to build a long-term career in customer service and support.

As a Customer Service Associate, you will be responsible for interacting directly with customers, answering questions, resolving concerns, and recommending products or services based on individual needs. This role plays a key part in creating a positive customer experience while supporting overall sales and team goals.

No prior experience is required. We provide comprehensive, hands-on training to ensure your success.

Candidates with backgrounds in retail, restaurant, hospitality, or other customer-facing roles are encouraged to apply.

Responsibilities

  • Provide professional, friendly, and efficient customer service

  • Engage with customers to understand their needs and provide appropriate solutions

  • Promote and recommend products and services based on customer preferences

  • Build and maintain strong relationships with new and existing customers

  • Assist customers with inquiries, concerns, and general support

  • Resolve customer issues in a timely and effective manner

  • Maintain a strong understanding of products, services, and current promotions

  • Support daily sales activities and contribute to individual and team goals

  • Accurately document customer interactions when necessary

  • Collaborate with team members to ensure a consistent and positive customer experience

  • Represent the brand in a professional and positive manner at all times

Requirements

  • Strong communication and interpersonal skills

  • Positive attitude and customer-first mindset

  • Comfortable working in a fast-paced, team-oriented environment

  • Ability to multitask and stay organized

  • Reliable with strong attendance and time management skills

  • Willingness to learn and adapt in a dynamic environment

  • Full-time availability (on-site role)

  • Previous experience in customer service, retail, restaurant, or hospitality is a plus but not required

What We Offer

  • Paid training and ongoing mentorship

  • Hands-on experience in customer service and sales

  • Opportunities for career growth and advancement

  • Supportive and collaborative team environment

  • Full-time position with consistent scheduling

  • Performance-based incentives and bonus opportunities

  • Skill development in communication, sales, and business operations



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.