CORPORATE TRAINER

Join the GEM Mortgage Team!

Ready to be part of a leading mortgage lender that truly puts clients first at GEM Mortgage, we've been a respected leader in the industry for nearly 40 years, guided by our core belief that our borrowers' interests come first. We're dedicated to providing clients with expert financing advice and believe that everyone deserves access to credit.

Our mission is to build long-lasting relationships with borrowers and real estate partners, be an employer of choice with growth opportunities for our team members, and operate as a trustworthy, financially sound enterprise that positively influences our communities.

At Golden Empire Mortgage, our LEADER values guide everything:

• Loyalty to our team, borrowers, and partners.
• Excellence in all we do.
• Accountability—we take ownership.
• Driven for continuous improvement.
• Engaged to deliver success.
• Reliability you can count on.

If you're passionate about making a real difference in people's lives, delivering exceptional service, and growing your career with a company that truly values its people and its purpose, we invite you to explore opportunities with us. Come join GEM Mortgage and help us empower clients and communities!

Job summary

Under general supervision of the Corporate Training Manager, the Corporate Trainer is responsible for providing in-person and online training to branch employees; providing origination systems and mortgage knowledge based support; staying up-to-date on compliance, procedural and technical changes affecting branch employees; assist the Corporate Training Manager in: assessing training needs for new and existing branch employee, creating curriculum based on those needs, issuing memos, maintaining training records, and creating and maintaining training materials, such as manuals and videos.   Must be willing to travel. 

Essential job functions

1. Provide training, in-person and online
2. Function as a support resource regarding company procedures, mortgage knowledge, TRID compliance and originations systems
3. Assign new hire training courses
4. Stay current on industry compliance, company procedures and technical changes 
5. Evaluate training needs
6. Create and maintain training curriculum and materials
7. Issue memos as needed to appropriate departments and staff
8. Maintain training records
9. Any and all other tasks as assigned by the Corporate Training Manager

Minimum requirements

High School Diploma/GED, Two years of related experience plus knowledge of mortgage industry; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

Abilities Required

1. Knowledge of loan process and procedures.  Loan Processor or similar experience a plus.  
2. Familiar with loan origination systems, such as BytePro or Encompass.
3. Knowledge of compliance regulations, such as TRID.
4. Proficient in MS Office.
5. Skill in both verbal and written communication.
6. Skill in evaluating and analyzing training needs.
7. Skill in using technology to provide training, such as webinars.

Compensation Disclosure
This is a non-exempt, hourly position. The pay range for this role is $25.10 to $37.64 per hour, depending on experience and qualifications. Overtime is paid in accordance with California state and federal labor laws. Additional compensation, such as bonuses or incentive pay, may be available based on performance and business needs.

At-Will Employment

This position is classified as at-will employment in accordance with California law. Employment may be terminated by either the employer or employee at any time, with or without cause or notice, subject to applicable law.

Work Location
This position is primarily based in our office located at 1200 Discovery Dr. Bakersfield Ca 93309. Regular in-office attendance is required during standard business hours.

Equal Opportunity Employer

Golden Empire Mortgage are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military or veteran status, or any other characteristic protected under federal, state, or local law.

Reasonable Accommodations

Golden Empire Mortgage is committed to providing reasonable accommodation for qualified individuals with disabilities during the application or recruitment process. If you need assistance or accommodation, please contact us at HR@gemcorp.com.

California Consumer Privacy Notice

Golden Empire Mortgage, may collect personal information from job applicants for purposes related to employment consideration. We are committed to handling your information in compliance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To learn more about how we collect, use, and protect your information, please review our Privacy Policy https://gemcorp.com/page/privacy-notice .