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Job DetailsJob Location: Bakersfield, CA 93304Salary Range: $22.00 - $22.00 HourlyStatus: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Tuesday - Friday 2 PM - 10 PM Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness. Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services. Encourage and discuss progress toward housing with shelter guest Assist with shelter setup and maintenance Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills. Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Audio Equipment set up and monitoring Assist in the organization of supplies and facilities needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services. Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor QualificationsRequirements: Education and Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed Ability to complete job duties that are guest focused, trauma informed, and housing focused. General Reliable transportation required A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs Detail-oriented and computer proficient in Microsoft Word and Excel required Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills Multi-task and work in a fast-paced environment Navigate urgent matters while upholding a degree of flexibility Work effectively with a diverse population Rapid prioritization Speak effectively before landlords and/or small groups Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve Physical Requirements • Enter units with program staff as needed • Answer and respond to phone queries • Prolonged periods of sitting at a desk and working on a computer • Must be able to lift, push and pull 50 pounds at times Core Competencies: Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities Compassion: Demonstrate empathy and understanding towards others, acknowledging their interconnectedness and inherent worth Humility: Recognize one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all Build Trust: Excel in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making Accountability: Take responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization Continuous Improvement: Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization Communication: Excel in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization Confidence: Exhibit courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents Critical Thinking: Possess the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices Collaboration: Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness Drive Change: Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change to forward our mission and shares the “why’s” behind changes
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