Unit Coordinator (Ward Clerk)

About Us

Bakersfield Behavioral Healthcare Hospital, located in Bakersfield, California, is an acute psychiatric and behavioral 90 bed facility situated on 8.8 acres.

We offer inpatient and outpatient services for children, adolescents and adults needing mental/behavioral health, chemical dependency; and co-occurring disorders treatment through our medically supervised detoxification.

Within our Workplace Community, BBHH is striving daily to be one of the BEST PLACES TO WORK not just here in Kern County, but throughout the Behavioral Healthcare Community.

By offering amazing benefits, encouraging individual growth and development, and incorporating our CARES values system into our daily operations, we are creating a workplace culture where people enjoy coming to work each day.

BBHH CARES about your experience as a candidate and we encourage you to apply to our open positions.

Compassion

Acceptance
Respect

Empowerment

Sincerity

Job Summary

The Unit Coordinator (Ward Clerk) is responsible for the administrative and clerical functions of the Inpatient Nursing Department, including but not limited to, assisting with patient scheduling, coordinating and updating the unit bed boards, assisting other departments with patient documentation, completing the daily acuity reports, follow-up/wellness checks for patients, chart filing, tracking and updating of unit census, answering the unit phones, ensuring forms and documents are updated and compliant, stocking unit supplies, and assisting in staff breaks and MHW Team Lead coverage as necessary. The person in this position serves as an immediate resource for patients, families, physicians, staff, administration, and visitors in the units. A critical function of this position is to coordinate the flow of information and activities supporting the delivery of safe, quality patient care.

WHAT WE'RE LOOKING FOR

Simply put: HUMANS WHO CARE

Though we do need to meet some minimum requirements for the position such a High School Diploma or Equivalent, we're really looking for people who bring their HEART to work.

Our patients, our community, and our co-workers RELY on us to be committed to their wellness,

Through prevention, intervention, treatment, and education, we can and we will make a difference not just here in Bakersfield, but throughout our extended communities.

You should have a current CPR certification when you apply or obtain certification prior to your start date.

Additionally, you'll complete a "Handle-With-Care" Physical Restraint Technique Training during your orientation.

This position operates Monday-Friday 8:30am-5pm.

Ideally, someone with at least 6 months of experience in a hospital, administrative, clerical role will apply.

BBHH encourages all qualified candidates to apply and will consider an equivalent combination of education and experience to be acceptable for this role.

KEY RESPONSIBILITIES:

• Communicate pertinent patient information to the clinical team or other appropriate individual.
• Coordinate DocuSign for Physician orders signatures.
• Answer phones and serve as point of contact for unit inquiries; direct inquiries as appropriate for timely resolution.
• Track census and acuity of patients throughout the shift
• Make copies and assist with patient charts where needed
• Participates in activities which enhance professional growth and development. Upholds the Organization’s ethics and customer service standards.
• Maintains the bed boards for the units.
• Coordinate all patient movement, bed changes, room changes, etc.
• Ensure all units are well stocked with all necessary supplies.
• Keep an accurate, real-time census of discharges and available beds
• Manage Unit Calendars
• Manage various reports to leadership and other stakeholders as requested or required.
• Assist with coordinating staff coverage for breaks and other staffing needs
• Assist in collaboration with outpatient staff to facilitate step-down process
• Improve Intake and discharge process to improve quality and increase safety of clients
• Ensures unit program schedules are happening as posted
• Assists MHW's, RN's, House Supervisors, Physicians, and all other hospital staff as needed.
• Performs related duties as requested.

The position is an hourly, non-exempt, overtime-eligible position with a wage starting at $21.00 for all new hires. Automatic merit increases will apply annually based on annual evaluations. The minimum wage increases automatically to $23.00 per hour effective 6/1/26.

Bakersfield Behavioral Healthcare Hospital is proud to offer a suite of benefits to those who join our workplace community.

*Benefits eligibility varies based on employment status (full-time, part-time, per diem, temporary, etc.).

Some of the benefits you can expect as a Full-Time employee include:

• Paid Time Off
• over THREE WEEKS of Paid Time Off in your first year!!!
• TUITION REIMBURSEMENT
• Life Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Accident Insurance
• 401k Retirement Plan
• Discounted Meals
• Employee Assistance Program