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Patient Services Representative

Mountain Community Health Partnership
Posted 24 days ago, valid for 23 days
Location

Bakersville, Mitchell, NC

Salary

$18 - $20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance

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Sonic Summary

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  • Mountain Community Health Partnership is hiring a full-time Patient Services Representative who must have a strong customer service orientation.
  • The role involves checking patients in and out, answering phones, and managing patient information across various MCHP facilities as needed.
  • Candidates should have a high school diploma and at least 1 year of medical office experience, with knowledge of basic phone etiquette and computer skills.
  • The position offers a salary of $15 to $18 per hour, depending on experience, along with benefits like 401(k), employer-paid health insurance, and paid time off.
  • Preferred qualifications include the ability to communicate effectively with Spanish-speaking patients and familiarity with medical terminology.

Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. Patient Services Representative may be asked to work at any MCHP facility, based on need. 

Key Responsibilities:
- Checking patients in and out.
- Scanning supportive documents. 
- Answering the telephone in a pleasant and informative manner. 
- Collecting appropriate paperwork and patient information. 
- Faxing patient information to outside entities. 
- Setting up appointments. 
- Verifying insurance coverage and collecting monies due. 

Qualifications:
- High school diploma or equivalent. 
- 1 year of medical office experience, preferred. 
- Knowledge of basic phone etiquette. 
- Basic computer skills. 
- Ability to understand medical terminology. 
- Ability to effectively communication with Hispanic speaking patients, preferred. 


Benefits: 
- 401(k)
- Employer Paid Health Insurance
- Life Insurance; Group and Voluntary
- Paid Time Off




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