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Customer Service Representative - State Farm Agent Team Member

Robert Elbogen - State Farm Agent
Posted 4 months ago, valid for 15 days
Location

Baldwin, Nassau 11510, NY

Salary

$45,000 - $70,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The Robert Elbogen State Farm Agency is seeking a Customer Service Representative to enhance client experiences and support agency growth.
  • Candidates should possess excellent customer service skills and attention to detail, with a focus on resolving inquiries and anticipating community needs.
  • The position offers a competitive salary ranging from $45,000 to $70,000 per year, along with hourly pay plus commission and bonuses.
  • Applicants should have a strong dedication to customer service and effective communication skills, with opportunities for internal growth available.
  • This role is ideal for those looking for a career rather than just a job, within a motivated and results-oriented team.
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
ROLE DESCRIPTION: 
As a Customer Service Representative with the Robert Elbogen State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS:
  • Hourly pay plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Health benefits
  • Valuable career-building experience
Compensación: $45,000.00 - $70,000.00 per year



Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Baldwin, New York.
  • Additional languages spoken: Spanish

If you want a career, not a job, then we encourage you to apply.


 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.




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