About the Role:

Are you someone who enjoys connecting with people, staying organized, and being part of a fast-moving team? We’re looking for a BDC Specialist to help create a seamless and positive experience for our customers while supporting our sales team and driving business growth.

The BDC Specialist is the primary point of contact for many of our customers—helping them get the information they need, scheduling appointments, and ensuring every interaction feels easy and professional. Organizational skills are essential for managing schedules, tracking leads, and maintaining detailed records. The specialist acts as a liaison between customers and internal departments, ensuring timely and accurate information flow to optimize service delivery.

Minimum Qualifications:

High school diploma or equivalent required; associate or bachelor’s degree preferred.
Experience working in a Business Development Center or similar environment.
Experience in customer service, call centers, sales support, or similar roles
Strong communication skills—you’re confident, clear, and professional
Comfortable using CRM systems and Microsoft Office
Highly organized with the ability to multitask and prioritize
A positive, team-oriented attitude with a focus on helping customers
Ability to analyze data or track performance metrics

Responsibilities:

Connect with customers via phone, email, and online channels
Respond to inquiries, generate leads, and qualify opportunities
Schedule appointments and coordinate with sales and service teams
Keep accurate, organized records in our CRM system
Follow up with customers to build relationships and encourage repeat business
Work closely with marketing and sales on campaigns and promotions
Help identify trends and opportunities to improve the customer experience

Compensation & Benefits

Competitive pay structure
Comprehensive health benefits, including medical, dental, vision, life insurance, and short- and long-term disability
Paid vacation
401(k) with company match
Opportunities for growth and advancement

Learn more about this Employer on their Career Site