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JOB SUMMARY:
The cage cashier is responsible for protecting company assets, adhering to company and departmental policies/procedures to include gaming regulations. Adhere to and practice customer service standards. Accurately handles customer exchanges for chips/cash equivalents for cash, cash checks within established procedures, exchange foreign currency, and all other associated cage functions. Assists customers in establishing credit lines, communicate with appropriate personnel concerning customer credit information. Handles pit fill/credits with ease, and cooperates with team members within the department, as well as with other departments. Must be able to execute all cage cashier functions to include but not limited to:
- Cage Marker issuance/redemption
- FrontMoneyDeposits/Withdrawals
- AF/Discounts
- Title 31
- R/S ticket redemptions
- Answer telephones
- Travelers checks
- Issue Total Rewards cards
- Wire transfers
- Casino Credit Applications
- Self-Redemption units
- Chip redemptions
- Check Cashing
- Credit Card Cash Advance
- Coupon redemption
- Fast Cash redemption
- Numerous bank accountabilities
- Foreign currency
Foreign chips
ESSENTIAL JOB FUNCTIONS:
- Ensure excellent guest service.
- Always present oneself as a credit to the department
- Meet attendance guidelines of the job and adhere to the departmental and company guidelines.
- Protect company assets.
- Provide assistance to other departments.
- Must be able to stand for long extended periods of time.
- Must be able to lift up to 35 pounds.
- Must be able to push/pull heavy carts on the casino floor.
- Must be able to bend, reach, kneel, twist, and grip items while working at assigned area.
- Must have manual dexterity and coordination to operate office equipment to include but not limited to: 10 key adding machine, PC computers, fax machine, photocopy machine.
- Must be able to read, write, speak and understand English.
- Must be able to respond to visual and aural cues.
Must be able to work in moderate to loud noise conditions
QUALIFICATIONS:
High school graduate or equivalent with computer experience necessary for data entry. Organizational abilities necessary for completion of tasks in timely manner. Excellent customer service skills essential in dealing with personnel and customer base. Emphasis on well-groomed appearance to ensure and promote positive image.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a background check after an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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