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Assistant Operations Manager

Hero Practice Services
Posted 5 months ago, valid for 14 days
Location

Baltimore, MD 21264, US

Salary

$43,888 - $56,130 per year

Contract type

Full Time

Paid Time Off

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Sonic Summary

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  • Adventure Dental in Baltimore is seeking an Assistant Operations Manager to manage front office processes and assist with human resource functions in a pediatric dental, vision, and orthodontic practice.
  • The position requires at least one year of demonstrated administrative experience and offers a salary range of $43,888 to $56,130 annually.
  • Key responsibilities include scheduling appointments, managing office processes, and ensuring patient satisfaction.
  • Candidates should possess strong interpersonal skills and be available to work weekends, with previous dental practice experience considered a plus.
  • The role is at-will, allowing either party to terminate employment at any time without cause or prior notice.

Become a Hero and join us on our mission to help underserved kids!

  • Generous pay with monthly bonus opportunities
  • PTO and paid holidays
  • Career growth within your practice and the region
  • Medical, dental, vision insurance, 401K & more

Adventure Dental & Orthodontics in Baltimore, MD, is currently seeking an Assistant Operations Manager to achieve patient and organizational goals by effectively managing front office processes and assisting with human resource functions within a pediatric dental, vision, and orthodontic practice. This position will report to the Operations Manager.

 

Pay range: $43,888-$56,130 

 

Job Responsibilities

  • Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
  • Schedule appointments for all patient services
  • Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
  • Improve processes, products, and services through modern and creative thinking
  • Create appropriate contracts and payment plans for private pay patients
  • Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
  • Prepare accurate patient insurance letters
  • Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
  • Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

  • Previous experience in a dental practice a plus
  • At least one year of demonstrated administrative experience
  • Availability to work weekends
  • Ability to multitask and complete tasks correctly and on time
  • Strong interpersonal skills, listening to patients’ needs, and a friendly and outgoing demeanor
  • Preferred knowledge of ECW/Dolphin Database, Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, Word, and Excel

In addition to the job description, you will be asked to perform other duties that support the business and our mission.




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