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Hospitality Casino Host

Caesars Entertainment
Posted 2 months ago, valid for 16 days
Location

Baltimore, MD 21264, US

Salary

$21 per hour

Contract type

Full Time

Paid Time Off
Disability Insurance

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Sonic Summary

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  • The Hospitality Casino Host is responsible for driving growth in VIP Marketing through outbound sales telemarketing to Caesars Entertainment guests.
  • Candidates should have a strong understanding of mobile and in-person sports betting, gaming systems, and sales, as well as excellent customer service skills.
  • The position requires the ability to build strategic relationships with guests and anticipate their needs while promoting the Caesars Sales/Service model.
  • Ideal candidates will be intuitive problem solvers who are committed to guest care and recovery, striving to exceed management goals.
  • The role typically requires a minimum of 2 years of experience in a related field, with a salary range of $40,000 to $60,000 per year.

The Hospitality Casino Host acts as the primary growth engine for VIP Marketing, owning outbound sales telemarketing to a broad range of Caesars Entertainment guests. In this role, you will develop strategic relationships with guests by having a comprehensive understanding of all facets of mobile and in-person sports betting, gaming systems and sales. Sports Sales Executives display a strong understanding of the Caesars Sales/Service model within VIP Marketing and assist in positively promoting this model while continuing to build rapport with customers through commercial awareness and anticipation of customer needs. The ideal candidate for this position will possess excellent customer service skills, a passion for customer care, and a commitment to proactively service and assist in guest recovery as necessary. As an intuitive and creative problem solver, you will constantly strive to delight our guests and be confident in your ability to meet goals set forth by the management team.

 




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