Lead Lane Manager

Location: Baltimore, MD

Job Type:  Full time/Non-Exempt

Pay Rate:   $ 17/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match

Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. Our Lead Lane Manager actively supports and guides the emission testing team, creating a smooth, efficient, and welcoming emissions testing experience

Responsibilities:

• Lead the lane inspection team to ensure operations.
• Conduct emission tests on customer vehicles.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Address customer concerns and escalations as needed.
• Create a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent
• Supervisory experience is preferred, but not required
• Completion of certification training program for emissions testing
• Customer service and cash-handling experience, required
• Friendly, professional communication skills
• Strong organizational skills and attention to detail
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time)
• Comfortable with outdoor temperatures and able to lift up to 20 lbs