Medical Office Specialist

Join Our Team at Mercy Medical Center – Now Hiring a Medical Assistant (Medical Office Specialist) in the Surgical Oncology at Mercy!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

$1500 sign on bonus available for select positions. Effective through December 31, 2026.

The Medical Office Specialist provides clinical and administrative support to Surgical Oncology physicians in an outpatient hospital setting. This role is essential in ensuring efficient patient flow, high-quality care delivery, and a positive patient experience.

The staff member demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served and applies these principles to provide individualized, patient-centered care.

Key Responsibilities:

• Room patients and obtain vital signs, including height, weight, blood pressure, and temperature
• Assist with maintaining efficient patient flow throughout the office
• Support physicians and clinical staff during patient visits and office procedures
• Prepare exam rooms and assist with in-office procedures as needed
• Schedule patient appointments, including follow-ups and new patient visits
• Obtain and upload outside medical records and radiology imaging for new and established patients
• Coordinate retrieval of necessary documentation to support continuity of care
• Order and maintain clinical office supplies
• Provide general administrative and clinical support to the care team

Every employee is expected to support the goals and mission of Mercy Medical Center, with a commitment to providing all patients with easy access to high-quality care, exceptional service, and value.

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• High School Diploma or GED
• A minimum of one year experience, preferably in a medical office setting.

• Other Requirements:
• May be required to travel to satellite offices.

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.