Pre-Analytical Systems Supervisor

Join Our Team at Mercy Medical Center – Now Hiring a Pre-Analytical Systems Supervisor!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

At Mercy Health Services Department of Pathology and Laboratory Medicine, we fuel your professional journey with better benefits, valuable resources, on-going leadership mentorship with a supportive environment that enables you to reach new heights in your career and be what you want to be.

Mercy’s Laboratory Department primary mission is to transform health and healing by providing high quality, cost-effective, accurate and innovative laboratory services in order to help in the diagnosis and treatment of diseases. We are seeking a Pre-Analytical Systems Supervisor to join our dynamic team.

• Requirements at this level consists of a bachelor's degree in medical technology or a chemical, physical, biological science or related field is required, plus 5 years of experience performing diagnostic laboratory testing. Preferably 2 years of laboratory leadership experience.
• Diagnostic laboratory testing must include specific experience working as technologist within a high complexity laboratory setting with experience managing multiple technical and non-technical areas including clinical specialties/subspecialties such as hematology, clinical chemistry, bacteriology and immunology, urinalysis, coagulation, phlebotomy and specimen processing. Knowledge in phlebotomy and specimen processing operations is a plus.
• Ability to solve practical problems and deal with situations where only limited standardization may exist. Must be able to reasonably make appropriate judgments in communications and actions with patients, physicians, other associates, outside agencies and vendors.
• Demonstrated excellent communication skills in written and spoken format. Able to listen to constructive criticism and be a good example on how to improve professionally within the context of laboratory operations. Promote direct, open, and honest communication within areas of responsibility; develop and maintain strong and effective relationships with medical and staff personnel.
• Experience articulating a vision and strategy in a way that inspires and motivates the laboratory team and focuses their energy on achieving departmental goals. Possess a passion for and commitment to a patient-centered care and customer-driven culture.
• Experience with Laboratory Information System. Familiarity with EPIC Beaker is a plus.
• Certification by one of the following accreditation agencies: MT (ASCP), or categorical MLS (ASCP), MT (HEW), MT (HHS), MT (AMT), MT (NCA), MT (AAB).

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.