Program Compliance Supervisor (NCS) - Mayor's Office of Homeless Services

THIS IS A NON-CIVIL SERVICE POSITION
 

Salary Range:    

$89,994.00 - $143,864.00 Annually

Hiring Salary Range:    

$89,944.00 - $116,929.00 Annually

Get to Know Us   
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary    
The Mayor’s Office of Homeless Services (MOHS) is seeking a Program Compliance Supervisor who will serve as a dynamic leader and team member who embodies the values of collaboration, innovation, integrity, empowerment and data-driven results. The Mayor’s Office of Homeless Services is the designated lead agency for the Continuum of Care and works to implement federal, state, and local policy and best practices; in addition to administering and monitoring homeless services grants.  The Program Compliance Supervisor serves as a member of leadership and is responsible for overseeing the work of the program compliance officers in monitoring service providers to ensure all services provided are in compliance with federal, state and local guidelines.  This position requires strong alignment with the MOHS mission, values, and strategic vision, as well as demonstrated success, sound judgement, and flexibility working in a complex and fast-paced environment.

Essential Functions    

• Provide leadership, supervision, and oversee the operations of assigned department/unit in accordance with the organization’s policies and applicable laws, including interviewing, hiring, training employees; planning, assigning, and directing work; appraising employee performance, rewarding and coaching; addressing complaints and resolving concerns.
• Supervise and participate in the preparation of proposals, negotiation of contracts, and administration of all contracts in accordance with all federal, state and City policies.
• Develop and implement performance measures for all service provider contracts in collaboration with leadership.
• Conduct regular audits and review of provider contract performance and recommend corrective actions for service providers to leadership.
• Review, interpret, and recommend new or amended departmental policies, practices, and procedures to ensure program efficiency and compliance with City, State, and Federal laws and regulations.
• Review, approve, and write complex reports and memoranda.
• Submit reports and corrective action plans to Deputy Director for review and approval.
• Assist in the development of the strategic planning process and develop appropriate operational outcomes while implementing departmental priorities.
• Perform other related duties as assigned.

Minimum Qualifications
Education: Bachelor’s degree from an accredited college or university and five years of experience in program evaluation, planning or supervision, the collection, analysis and evaluation of program processes, policies and procedures.

A master’s degree in human services field, Business Administration, Public Administration, Management or related field from an accredited college or university plus 5 -7 years of management experience in program compliance/contract administration.  

AND

Experience: Four years of experience managing functions through subordinate staff.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities    

• Strong emotional intelligence and ability to multitask
• Knowledge of administrative practices and methods, including but not limited to homeless program administration, planning and budgeting
• Knowledge of organizational structure, staffing patterns, and administrative controls
• Knowledge of the Emergency Solutions Grant (ESG) program
• Knowledge of the Consolidated Planning Process
• Knowledge of HUD systems (IDIS, eCon Planning Suite, etc.)
• Ability to evaluate data, compare data to existing standards and draw conclusions
• Ability to apply and interpret rules, regulations, and procedures.
• Strong computer skills; including spreadsheet development, Micro soft Office, etc.
• Superior writing skills.
• Ability to manage multiple priorities
• Ability to assign, review and approve the work of others.
• Ability to effectively communicate with a broad range of individuals
• Grant Management and Evaluation
• Ability to communicate effectively, both orally and in writing; ability to present recommendations clearly and concisely
• Ability to establish and maintain effective working relationships with City, State, and Federal Officials, department manager, and community leaders
• Ability to maintain the confidentiality of sensitive information

Additional Information

Background Check    
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER