Resident Relations Manager

Description

Tarantino Properties is seeking a Resident Relations Manager to oversee an apartment community located in Baltimore, MD.

Responsibilities:

• Conduct property tours to future residents and visitors
• Use and create promotional items and technology to communicate with potential prospects and generate revenue
• Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew
• Generate leads by conducting effective follow up on the phone & through email
• Provide exceptional and consistent customer service to our residents & prospects
• Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market

Requirements:

• Prior experience in customer service or sales experience preferred
• Basic to intermediate knowledge of Microsoft Office
• Excellent written and verbal communication
• Onesite Software experience preferred
• Lease-up experience preferred
• Social media savvy + marketing experience is a plus

Why People Love Working Here:

People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.  Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• COMPETITIVE PAY
• MEDICAL AND RX
• PAID TIME OFF
• RETIREMENT AND 401K
• SHORT-TERM DISABILITY
• LONG-TERM DISABILITY
• VOLUNTARY LIFE
• VISION
• DENTAL
• AFLAC
• EMPLOYEE APARTMENT DISCOUNT

Requirements

Requirements: Weekends as needed. Minimum of 2 years in customer service, hospitality industry.  Leasing experience is a must. Must be organized and detail-oriented and able to work in a fast-paced environment.