THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$67,687.00 - $117,791.00 Annually

Hiring Salary Range:

$67,687.00 – $93,739.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS

Job Summary:

The Baltimore Police Department is currently seeking Grant Services Specialist III - Victim Services Coordinators (VSC) who will be responsible for the provision of direct services to victims and secondary victims of crime. Under direction, the VSC will assist victims by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and performs other related duties as required This position requires the VSC to be on-call to respond to crime scenes and hospitals.

Essential Functions:

In addition to above referenced objectives as a Victim Services Coordinator, you will:

Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma
Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process
Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention
Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs
Conduct home visits to deliver food packages and assist detectives at initial family meetings
Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support
Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community
Maintain case files in the Victim Services Database
Network and build rapport with community organizations
Become an active liaison with other grievance organizations and attend various meetings when necessary
Assist victims and/or surviving family members with the retrieval of property when applicable

Minimum Qualifications:

Education: Bachelor’s degree in criminal justice, Social Work (BSW), Human Services, or any other related field.

AND

Experience: At least one-year experience providing services to victims of crimes or working within the criminal justice system.

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, & Abilities:

Ability to work independently and as part of a team
Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs
Excellent crisis intervention skills
Ability to communicate difficult/sensitive information
Knowledge of the law enforcement/criminal justice field
Ability to work efficiently in a stressful, intense environment
Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team
Excellent written and verbal communication skills including public speaking
Ability to effectively interact with a diverse population
Full understanding of the dimensions of response to victimization
Ability to facilitate referrals to appropriate services/agencies
Possession of a valid driver license with a good driving record
Possession of, or ability to obtain, an Entry-Level Victim Advocate certificate through the Roper Victim Assistance Academy of Maryland within one year of employment

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Learn more about this Employer on their Career Site

Victim Services Coordinator, Grant Services Specialist III (NCS) - Baltimore Police Department