Service Technician

About Lumina Solar:
We're committed to working towards building a better future through sustainable energy. As the top-rated solar company in the Mid-Atlantic and one of the fastest-growing in the industry, we provide reliable solutions that save customers money and give them control over their energy needs. By joining our team, you’ll play a key role in delivering these impactful solutions while contributing to a cleaner, more sustainable future.

At Lumina, you’ll be part of a dynamic team where your expertise directly influences customer satisfaction and our company’s success. We prioritize innovation, professional growth, and making a real difference in the lives of our customers by helping them reduce costs and increase energy independence. Together, we’re lighting the way to a brighter tomorrow.

As a Service Technician on the Residential team, you will play a critical role in our solar operations. Your responsibilities will include inspecting solar energy systems, performing maintenance tasks, and executing repairs with precision and care. You will ensure system performance, uphold safety standards, and maintain high-quality workmanship. This versatile role is instrumental in supporting system longevity and enhancing the overall efficiency of our solar services.

In this role, you'll get to:

• Troubleshoot and resolve issues with customers’ solar systems, including wiring damage, faulty components, inverter or microinverter failures, and performance concerns

• Perform roof-related service work, including leak detection, roof repairs, resealing, flashing upgrades, and waterproofing to maintain system integrity

• Complete solar removal and reinstall (R&R) projects as needed for roof repairs or system upgrades, ensuring proper documentation and system performance upon reinstallation

• Install critter guards and other protective measures to safeguard solar systems from wildlife and environmental damage

• Replace or repair solar components such as microinverters, optimizers, and modules according to manufacturer specifications and company standards

• Install, commission, and troubleshoot solar battery systems (e.g., energy storage solutions) to ensure safe and efficient operation

• Install electrical service equipment, wiring, and devices in compliance with the National Electrical Code (NEC) and local regulations

• Maintain a clean, organized, and stocked work vehicle with necessary materials, tools, and safety equipment

• Support jobsite operations, including material staging, site preparation, and post-job cleanup

• Document all work performed, including job reports, photos, material usage, and system performance notes

• Deliver excellent customer service, ensuring clear communication and a positive experience during troubleshooting, maintenance, or repair visits

• Follow all company safety procedures and maintain a safe work environment for yourself, teammates, and customers

• Assist with new system installations and other service tasks as needed to support company operations

• Perform other related duties as assigned to ensure the success of each project and uphold company standards

On your first day, we'll expect you to have: 

• Minimum 2+ years of experience in solar, roofing, or a related field

• Experience performing troubleshooting, maintenance, and minor repairs on residential solar equipment (Preferred)

• Ability to perform roof-related service work, including leak detection, roof repairs, resealing, flashing upgrades, and waterproofing

• Ability to diagnose and resolve field issues efficiently and independently

• Ability to read and interpret basic plans, manuals, and installation documents is preferred

• Strong attention to detail with the ability to manage service calls and document work accurately

• Proficiency in safely handling power and hand tools, as well as materials such as ladders, inverters, solar panels, panel boards, batteries, lumber, and roofing materials

• Capability to climb ladders, work on sloped roofs in all weather conditions, and stand for extended periods

• Experience and comfort working in attics and confined spaces

• Ability to lift 75 pounds repeatedly

• Must be proficient in the use of smartphones and tablets, utilizing them effectively for communication, accessing job-related apps and software, documenting work progress, and staying connected with team members and supervisors as required

• Proven track record of reliable attendance

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Dedication to maintaining the highest safety standards on every job

• Position requires passing a drug screening and background check

• A valid driver’s license is required for all positions at Lumina

Perks & Benefits
We’re committed to supporting our team both on and off the job. Here’s what we offer:

• Paid Time Off – 15 days of PTO, paid holidays, plus maternity and paternity leave

• Comprehensive Health Coverage – medical, dental, and vision insurance

• 401(k) with Company Match – helping you plan and save for the future

• Professional Development – industry focused training and paid safety training

• Performance Bonuses – opportunities for bonus pay based on individual and team performance

Why Lumina Solar?  Joining Lumina Solar is not just about finding a job; it's about finding a purpose. Here are some compelling reasons why you should consider working with us:  

• A Meaningful Mission: At Lumina Solar, we're on a mission to make the world a greener and better place. When you work with us, you're not just an employee; you're a changemaker.

• Community Engagement: We actively engage with our local community, giving you the opportunity to make a real impact and connect with like-minded individuals who share your passion for making a difference.

• Supportive Environment: We're not just colleagues; we're a family. Lumina Solar is a place where your ideas are valued, your growth is nurtured, and your well-being is a top priority.

• Endless Learning: In the ever-evolving field of renewable energy, you'll have the chance to learn, grow, and develop your skills, making every day a new opportunity for personal and professional advancement.

At Lumina Solar, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected for their unique perspectives and contributions. We believe in promoting an environment that welcomes people of all backgrounds, experiences, and identities, and actively work to remove barriers to ensure equal opportunities for all employees. We strive to create a culture of belonging and support, where innovation and collaboration thrive, ultimately helping us achieve our mission of providing clean, sustainable energy solutions to our communities.