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Customer Service Representative - State Farm Agent Team Member

Jim Miller - State Farm Agent
Posted 4 days ago, valid for 17 hours
Location

Bates Creek, NC, US

Salary

$35,000 - $40,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • The position is for a Customer Service Representative with Jim Miller - State Farm Agent, focusing on exceptional customer experiences.
  • Candidates should have previous customer service experience and strong communication skills.
  • The role involves establishing customer relationships, answering inquiries, and maintaining accurate records.
  • The job offers a competitive salary along with benefits like health insurance, paid time off, and a 401(k).
  • A minimum of 1 year of customer service experience is preferred for this position.
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As a Customer Service Representative with Jim Miller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.



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