Business Office Manager

Overview

Smile, You’ve Found Us!

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits include: 

• Medical/Dental/Vision
• Excellent 401k plan
• Tuition Reimbursement
• Vacation, Holiday, and Sick Time
• Long and Short Term Disability
• Employee Assistance Program
• Life Insurance
• Referral Bonuses
• DiversICARE - employee hardship fund
• Pay advancement program - OnShift Wallet

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference.

Responsibilities

• Records cash receipts in the proper company or resident account.
• Maintains necessary billing and financial information on resident business files.
• Maintains resident trust accounts and balances monthly.
• Accumulates records from the department managers and accomplishes the month-end closing, reporting all necessary information for the Corporate Office.
• Performs and coordinates all collection efforts with the nursing home Administrator.
• Maintains accurate records of payor sources, addresses, telephone numbers, etc.; explains bills to residents as necessary and maintains appropriate back-up records.
• Maintains system for recording accounts receivables.
• Knowledge of reimbursement system, allowable services and documentation required so billings are accurate.
• Reconciles room and board to monthly census.
• Maintains confidentiality of all information.
• Maintains effective communication with residents, families, facility staff and business office staff members
• Must be able to meet strict deadlines for billing and reporting.

Qualifications

• High school graduation or G.E.D.; two years of college level accounting courses are required or equivalent experience.
• One to two years’ experience in accounts receivable or bookkeeping is preferred in the long term care or healthcare industry.
• Experience managing bookkeeping staff members
• Knowledge of adding machines and computer software required.
• Good interpersonal skills needed to effectively work with residents, families and outside agencies.

Diversicare is committed to being an equal opportunity employer.  Diversicare does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including gender identity), national origin, age, or disability, sexual orientation, citizenship, marital status, veteran status, genetic information, or any other characteristic protected by law.

(EOE)