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Supervisor-clinic
Job Duties:
- Interviews, hires, and coordinates training of new clinic staff members
- Manages staff by assigning and delegating tasks, recognizing and rewarding excellence, and taking corrective action as needed.
- Performs staff annual reviews and provides feedback and goals for future performance
- Organizes clinic staffing schedule for all locations
- Coordinates and conducts staff meetings; communicates pertinent organizational or departmental information
- Manages staff timecards and approves for payroll each pay period
- Supervises billing functions such as prior authorization process and denial management, and clearing account checks
- Manages clinic EMR access, templates, and customizations
- Works closely with the Administrative and Medical Directors to ensure provider schedules are appropriate for volume targets
- Ensures compliance with healthcare regulations, safety policies, and infection control measures.
- Develops, implements, and maintains clinic policies
- Handles patient questions and complaints in a professional, courteous manner
- Responsible for making sure the office is clean, safe and reports any maintenance needs
- Demonstrates initiative and makes good decisions in situations not covered by policies.
- Accepts and delivers constructive criticism in a positive manner
- Travels as needed to out of town clinics or to other clinics.
- Performs other duties as assigned by supervision
Qualifications:
- Minimum of 2 years prior experience working in a clinical or healthcare setting
- Minimum of 2 years prior experience in leadership role preferred
- High school diploma or GED required, postsecondary education preferred
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