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Client Manager

Gallagher
Posted 20 hours ago, valid for 25 days
Location

Baton Rouge, LA, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • Gallagher Benefit Services is seeking a client coordinator with a Bachelor's degree and at least 3 years of client coordination or claims management experience, or a High School diploma with 8 years of relevant experience.
  • The role involves managing day-to-day operations for small business clients, ensuring service continuity, and fostering trusted relationships to expand coverage and services.
  • Candidates must be licensed and willing to travel approximately 25% of the time, with a preference for those with experience in account management or insurance-related roles.
  • The company offers competitive compensation, comprehensive benefits, and opportunities for career development within a collaborative and inclusive culture.
  • Gallagher is committed to creating a supportive workplace and encourages applicants from diverse backgrounds to join their Talent Community for future opportunities.
Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

How you'll make an impact

  • Be the steady point of contact for an assigned group of small business clients.
  • Manage day-to-day work across routine and moderately complex client accounts.
  • Keep service on track, bring in the right resources for client's needs, and look for ways to protect existing business while opening the door to more coverage and services.
  • Help grow trusted relationships with existing clients.

About You

Required:

  • Bachelor's degree and 3 or more years client coordination and/or claims management experience

OR

  • High School degree with 8 or more years client coordination and/or claims management experience.
  • License required.
  • Able and willing to travel approximately 25% of the time.

Preferred:

  • Experience in account management, client service, insurance, or another relationship-led role.
  • Ability to manage multiple client accounts and keep follow-up organized.
  • Ability to explain coverage, service, and next steps in simple, clear words.


Behaviors:

  • Excellent verbal and written communication skills.
  • Able to quickly determine critical issues.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)




Learn more about this Employer on their Career Site

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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.