Client Manager

At Gallagher, we believe in shaping a future defined by excellence. As a Client Manager on our Employee Benefits team, you’ll be at the heart of our commitment to delivering high-quality service to clients. You’ll manage a portfolio of accounts, ensuring client satisfaction and retention while contributing to our shared goals. This role is your opportunity to build lasting relationships and make a meaningful impact.

• Lead the day-to-day management of client accounts, ensuring their needs are met with care and precision.
• Collaborate with the Production team to deliver tailored solutions during the renewal process, securing existing business and identifying opportunities for growth.
• By cultivating strong relationships with clients and their representatives, you’ll enhance Gallagher’s value and drive success for both the clients and the organization.

Required:

• Bachelor's degree with 3+ years client service and/or claims management experience

-OR-

• High School degree/GED with 8+ years client service and/or claims management experience.
• Producer's License.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.
  
  

Preferred:

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.
  
  

Behaviors:

• A knack for building and maintaining relationships with clients.
• The ability to explain complex insurance solutions in simple terms.
• A proactive approach to identifying opportunities for growth and improvement.
• Strong organizational skills to manage multiple accounts effectively.
• A commitment to ethical practices and teamwork.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

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At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being 
• Career development opportunities and ongoing learning 
• A collaborative, people-first culture with accessible leadership 
• The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)