Job Summary

The Assistant Store Director supports the Store Director in overseeing daily store operations, driving sales and financial performance, and leading teams to deliver an exceptional customer experience. This role serves as a key leadership partner, helping ensure operational excellence, talent development, and consistent execution of company standards.

Key Responsibilities Leadership & Team Development

Assist the Store Director in leading, coaching, and developing department managers and store teams.
Support performance management, coaching, recognition, and corrective action processes.
Promote a culture of accountability, engagement, and continuous improvement.
Help ensure appropriate staffing, training, and succession planning across departments.
Lead store operations in the Store Director’s absence as required.

Store Operations

Support daily store operations to ensure efficiency, safety, and compliance with company standards.
Ensure adherence to company policies, labor guidelines, safety requirements, and regulatory compliance.
Partner with department managers to maintain strong in‑stock conditions, cleanliness, and execution.
Assist with scheduling, labor planning, and productivity management.
Support shrink reduction initiatives and asset protection practices.

Customer Experience

Reinforce a customer‑first culture by modeling service expectations.
Assist in resolving escalated customer concerns in a professional and timely manner.
Monitor service performance and support teams in improving customer satisfaction.

Financial & Business Performance

Support the Store Director in achieving sales, margin, and expense targets.
Analyze operational and financial reports to identify trends and opportunities.
Assist with labor management, cost control, and sales‑driving initiatives.
Help execute merchandising, pricing, and promotional programs consistently.

Collaboration & Communication

Serve as a liaison between store teams and support departments (HR, Operations, Merchandising, LP).
Communicate expectations clearly to department leadership and associates.
Support change management efforts, pilots, and company initiatives.

Qualifications

Prior leadership experience in retail, grocery, or store operations.
Demonstrated ability to lead teams and support multi‑department operations.
Strong communication, organizational, and problem‑solving skills.
Ability to analyze performance metrics and support business decision‑making.
Flexible availability, including evenings, weekends, and holidays.
Proficiency with store systems, reporting tools, and operational processes.

Physical & Work Environment Requirements

Ability to stand and walk for extended periods.
Ability to lift, push, pull, and move up to company‑defined weight limits.
Ability to work in varied store environments, including cold and warm areas.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis.

*For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

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