Patient Access Training Program Manager

Patient Access Training Program Manager provides system wide support for standardized training programs across five markets. This role develops and maintains onboarding, competency validation, and ongoing education that ensure accuracy, regulatory compliance, and front‑end revenue cycle performance. The Program manager monitors training effectiveness through KPIs, quality audits, and feedback loops while partnering with operational, IT/Epic, and Revenue Cycle leaders to align training with organizational goals. This position also drives innovation and process standardization to improve workflow adoption, reduce variation, and support scalable growth.