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Description
GENERAL SUMMARY OF DUTIES
Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.
Position Duties
- Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
- Greets and registers patients.
- Collect any monies due at the time of service.
- Update all required information in the EMR system
- Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
- Assists patients who come to pick up prescriptions.
- Maintains tidiness of front desk workstations and reception area.
- Balances payments to reconciliation report.
- Assist in stocking work area with supplies
- Perform a variety of clerical duties pertinent to the department.
- Protect the confidentiality and security of health records and health information.
- Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.
Requirements
Education:
- High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
- Medical office experience and 2 years of customer service experience a plus
- Insurance knowledge & referral knowledge preferred.
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