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Service Manager

Pomp's Tire Service
Posted 5 days ago, valid for 20 days
Location

Battle Creek, MI, US

Salary

$65,000 - $85,000 per year

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance
Employee Discounts

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Sonic Summary

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  • Pomp's Tire Service is seeking a Service Manager to enhance daily operations and customer service.
  • The position requires a high school diploma, with preferred management and sales experience, ideally in the tire industry.
  • Candidates should possess strong communication skills and the ability to lift up to 50 pounds regularly.
  • The role offers a competitive salary and comprehensive benefits including medical, dental, and a 401(k) with company match.
  • Join Pomp's to drive your career forward and explore growth opportunities within a successful company.

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence.

We’re currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you’re looking for growth opportunities within a successful company, this is the perfect place for you – many of our Store Managers started in this position!


Why Join Us?

  • Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
  • Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
  • Retirement Savings – 401(k) with company match
  • Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
  • Employee Discounts – Save on company products
  • Career Growth – Opportunities for skill development and advancement

 

What You’ll Do:

  • Diagnose tire issues and recommend effective solutions
  • Handle incoming calls and respond to customer inquiries promptly
  • Delegate tasks to service employees to maintain workflow and efficiency
  • Support inventory management to ensure proper stock levels
  • Assist in the shop to help maintain production levels
  • Follow up on past-due accounts to ensure timely payments
  • Ensure service employees receive proper training and development
  • Maintain a clean and organized workspace at all times
  • Perform additional duties as assigned by the manager

What You Need:

  • High School Diploma or equivalent required
  • Valid Driver’s License and ability to pass pre-employment driver’s file
  • Preferred: Experience in management and sales
  • Strongly preferred: Previous experience in the tire industry
  • Ability to read and verify work order details accurately
  • Strong ability to maintain confidentiality of personal and business information
  • Familiarity with MaddenCo software system is a plus
  • Exceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers
  • Ability to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds


Don’t let your career stall—put it in drive with Pomp’s Tire Service! Apply today!


EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information

 

 

 

 




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