Production Supervisor

You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®”. At The Cheesecake Factory Bakery, our staff members are our highest quality ingredient. Your daily contributions impact the creation of our delicious, world class dessert products.

As the Operations Supervisor, reporting to the Shift Manager, you will be responsible for all production activity for one area on one shift but should also know and be able to run all the aspects of the plant under the to meet company service, quality, cost safety and people objectives. This includes development, implementation and monitoring of programs for SQF, HACCP, product tracking, supplier certification and measuring quality and safety ingredients, WIP and finished product, programs to measure process control and adherence to specifications, for programs to measure controls for the environment.

You’ll thrive in this position if you are:

• A Natural Leader: you are adept at providing others with a clear direction, helping them see though the weeds. You naturally recruit, motivate, develop, and empower others while setting the gold standard yourself.
• Driven by Results: you're conscientious and persistent about delivering timely, high quality deliverables. You perform all job functions safely while following instructions.
• Improvement Focused: you never turn off the thought “how can I do this better or faster?".
• Adaptable: you’re at ease in a fast-paced environment and able to effortlessly change direction when priorities shift. You learn to perform new tasks as required for business needs and are willing to work various shifts and extended hours if necessary.

• Lead and supervise production activity (including mixing, depositing, baking freezer loading and unloading, slicing, finishing, ingredient preparation, whipped cream production, hand shop finishing, high speed and secondary line finishing, packaging and labeling) to ensure compliance with all formulations, specifications, methods, procedures and practices so that product quality meets all specifications and standards for wholesomeness, appearance, dimension, weight, flavor and texture.
• Manage to standard crewing levels for each position within area of responsibility.
• Use performance feedback information based on standard line speeds and productivity rates to optimize work group productivity and labor efficiencies.
• Manage material usage to ensure minimal waste and maximize yield while maintaining strict adherence to formulations and specifications.
• Work with receiving and purchasing functions to ensure proper rotation and optimum inventory levels for all materials and supplies.
• Lead and supervise minute to minute and hour to hour operational and personnel activity to ensure compliance with GMP's and all housekeeping and sanitation standards.
• Maintain 900 "Superior" score or better for AIB sanitation inspections.
• Lead and supervise the operation to comply with all applicable safety laws and regulations, as well as company safety policies, procedures and standards.
• Record and track employee attendance and administers company attendance policies in a timely and accurate manner.
• Manage employee performance, recognizing and rewarding positive contributions and exercising the company's progressive discipline policies when applicable.
• Train and develop employees to support key performance goals for the company as well as providing a satisfying and rewarding work environment.
• Direct all personnel activities in compliance with all applicable laws, regulations and company policies.

• A minimum of 5 years-experience in food manufacturing management, preferably in the bakery/dessert industry with demonstrated success at the supervisor level.
• Proven effective supervisory experience.
• Strong quantitative and interpersonal skills with the ability to think critically.
• Self-directed with the ability to work independently as well as with groups.
• Excellent verbal and written communication skills.
• Ability to effectively plan, organize and prioritize work.

What we prefer:

• B.A. or B.S. degree in the field of science (i.e. Biology, Chemistry, Biochemistry, Food Science or Technology) or equivalent relevant industry experience.

Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining. We are culinary-forward and relentlessly focused on hospitality. Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.

We currently own and operate 353 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands. Internationally, 34 The Cheesecake Factory® restaurants operate under licensing agreements.

Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.

We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.

#SoCheesecake #LifeAtCheesecake

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