Resident Services Coordinator

Northern Lakes Senior Living has a positive and family-like culture in a beautiful setting, located at 8186 Excelsior Road in Baxter, MN (Brainerd).  Our care community hosts Assisted and Memory Care services for a total of 68 units. Managed by Ebenezer, we are proud of our skilled, compassionate, and good-natured team of employees. "It's a good life at Northern Lakes."

This position provides a wide range of administrative support to the nursing dept and maintains the nursing staffing schedule for the community.

Responsibilities

• Maintain nursing staffing schedule for community:
• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.
• Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)
• Coordinates Administrative functions:
• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates Resident Communication
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence.
• Other duties as assigned:
• Works as Resident Assistant (RA) upon request of building leadership (
• reference RA job description for specific duties and tasks).

Required Qualifications

• One to Three Years
• MS office

Preferred Qualifications

• Vocational/Technical Training or Associate Degree
• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.